Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
On-call
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
401(k) with employer match
Paid Time Off
performance bonuses
Training opportunities
supportive work culture
Job Description
AFC Urgent Care - Portland is more than just a healthcare provider; it is a pioneer in redefining what urgent care feels like for both patients and healthcare professionals. Located in NE Portland, this establishment stands out by embracing a fast-paced, smart-working environment where teamwork and mutual support are foundational values. The clinic is dedicated to delivering quality healthcare efficiently while maintaining a welcoming atmosphere that makes patients feel cared for from the moment they step inside. With a culture that promotes collaboration over competition, AFC Urgent Care fosters a workplace where employees feel valued, heard, and empowered to thrive... Show More
Job Requirements
- At least 1 year of people-facing customer service experience
- solid computer skills
- ability to remain calm under pressure
- detail-oriented
- willing to wear multiple hats
- availability for set shifts including back half of the week schedule
- ability to handle cash drawer duties
- completion of background checks and drug screenings required
- willingness to comply with alcohol and drug-free workplace policy
Job Qualifications
- At least 1 year of people-facing customer service experience
- at least 1 year of experience with medical administrative duties preferred
- solid computer skills
- comfortable learning new systems
- knowledge of medical terminology is a big plus
- friendly and positive attitude
- ability to multitask in a fast-paced environment
- strong communication skills
Job Duties
- Welcome patients with a warm, friendly attitude
- guide patients through check-in, ensuring all forms are completed and entered accurately into EMR
- verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- manage incoming phone calls, answering questions or routing them to the right team member
- stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- handle cash drawer duties from setup to end-of-day closeout with precision and accountability
- keep the front desk and lobby area clean, calm, and ready, including disinfecting between patients
- jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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