Medical Receptionist (NE Portland)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $24.00
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Work Schedule

On-call
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
401(k) with employer match
Paid Time Off
performance bonuses
Training opportunities
supportive work culture

Job Description

AFC Urgent Care - Portland is more than just a healthcare provider; it is a pioneer in redefining what urgent care feels like for both patients and healthcare professionals. Located in NE Portland, this establishment stands out by embracing a fast-paced, smart-working environment where teamwork and mutual support are foundational values. The clinic is dedicated to delivering quality healthcare efficiently while maintaining a welcoming atmosphere that makes patients feel cared for from the moment they step inside. With a culture that promotes collaboration over competition, AFC Urgent Care fosters a workplace where employees feel valued, heard, and empowered to thrive... Show More

Job Requirements

  • At least 1 year of people-facing customer service experience
  • solid computer skills
  • ability to remain calm under pressure
  • detail-oriented
  • willing to wear multiple hats
  • availability for set shifts including back half of the week schedule
  • ability to handle cash drawer duties
  • completion of background checks and drug screenings required
  • willingness to comply with alcohol and drug-free workplace policy

Job Qualifications

  • At least 1 year of people-facing customer service experience
  • at least 1 year of experience with medical administrative duties preferred
  • solid computer skills
  • comfortable learning new systems
  • knowledge of medical terminology is a big plus
  • friendly and positive attitude
  • ability to multitask in a fast-paced environment
  • strong communication skills

Job Duties

  • Welcome patients with a warm, friendly attitude
  • guide patients through check-in, ensuring all forms are completed and entered accurately into EMR
  • verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
  • complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
  • manage incoming phone calls, answering questions or routing them to the right team member
  • stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
  • handle cash drawer duties from setup to end-of-day closeout with precision and accountability
  • keep the front desk and lobby area clean, calm, and ready, including disinfecting between patients
  • jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.