Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
On-call
Fixed Shifts
Benefits
Medical assistant apprenticeship program
Team performance bonuses
Free healthcare for employees and families
401(k) with employer match
Paid Time Off
On-the-job training
supportive work culture
Job Description
AFC Urgent Care - Portland is a dynamic and innovative healthcare provider committed to transforming the urgent care experience for patients and staff alike. Located in NE Portland, Oregon, AFC Urgent Care is part of a respected nationwide network of urgent care centers dedicated to offering accessible, high-quality medical services while fostering a supportive and patient-centered environment. The clinic prides itself on its fast-paced, efficient operations without sacrificing the personal touch that patients expect and deserve. This commitment to both care and efficiency has earned AFC a reputation as a trusted community healthcare resource. The establishment emphasizes teamwork, mutual respect,... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of people-facing customer service experience
- Experience with medical administrative duties preferred
- Solid computer skills
- Ability to learn new software systems
- Strong interpersonal skills
- Ability to work full-time hours
- Reliable and punctual
- Ability to multitask in a fast-paced environment
Job Qualifications
- At least 1 year of people-facing customer service experience
- At least 1 year of experience with medical administrative duties, preferred
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a big plus
- Friendly and professional communication skills
- Ability to stay calm under pressure
- Strong organizational skills and attention to detail
Job Duties
- Welcome patients with a warm, friendly attitude
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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