Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
On-call
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
401(k)
Paid Time Off
Team performance bonuses
Medical assistant apprenticeship program
supportive work culture
Job Description
AFC Urgent Care - Portland is a reputable healthcare provider committed to delivering urgent care services with a difference. Focused on redefining what healthcare feels like, AFC Urgent Care offers a fast-paced environment where both patients and employees experience a supportive and collaborative culture. The organization prioritizes teamwork, efficiency, and mutual respect, ensuring that the clinic operates smoothly while maintaining a fun and engaging workplace. They are known for moving fast, working smart, and supporting each other every step of the way, creating an environment where all team members feel valued and motivated to contribute their best. With its location... Show More
Job Requirements
- Full-time employment
- Minimum one year of customer service experience
- Experience in medical administration preferred
- Proficient computer skills
- Ability to learn new software quickly
- Strong interpersonal communication skills
- Ability to handle multiple tasks effectively
- Knowledge of medical terminology preferred
Job Qualifications
- At least 1 year of people-facing customer service experience
- At least 1 year of experience with medical administrative duties preferred
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a big plus
- Friendly and detail-oriented with positive energy
- Ability to remain calm under pressure
- Willingness to wear multiple hats in a fast-paced environment
Job Duties
- Welcome patients with a warm, friendly attitude
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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