Medical Receptionist (NE Portland)

Vancouver, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $24.00

Work Schedule

On-call

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

401(k)

Paid Time Off

Team performance bonuses

Professional Development

Employee wellness programs

Job Description

AFC Urgent Care - Portland is part of a nationwide network of urgent care clinics dedicated to redefining healthcare experiences for both patients and staff. Established with a mission to provide fast, smart, and compassionate care, AFC Urgent Care delivers high-quality medical services in a welcoming environment. The Portland location embodies these values by fostering a tight-knit team culture where collaboration, mutual support, and a fun work atmosphere are paramount. The clinic is recognized for moving quickly and efficiently while maintaining a personal touch, ensuring that every patient feels valued and cared for from the moment they arrive.

As t... Show More

Job Requirements

High school diploma or equivalent
At least 1 year of people-facing customer service experience
Basic knowledge of computers and electronic medical records
Ability to work full-time hours including evenings and weekends
Excellent communication skills
Ability to manage multiple tasks and maintain attention to detail
Willingness to follow clinic policies and procedures

Job Qualifications

At least 1 year of people-facing customer service experience
At least 1 year of medical administrative experience preferred
Solid computer skills and comfortable learning new systems
Knowledge of medical terminology a big plus
Ability to remain calm under pressure
Strong organizational and communication skills
Positive and friendly attitude

Job Duties

Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
Guide patients through check-in, ensuring all forms are completed and entered accurately into the EMR system
Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
Keep the front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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