Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
healthcare
Dental
Vision
401(k)
flexible spending accounts
Company-paid Life Insurance
Company-paid short and long term disability
voluntary benefits
Flexible PTO
Paid holidays
Job Description
Children's Medical Center, Inc. is a dedicated healthcare provider specializing in the medical care of infants, children, and adolescents in the Middletown area. It operates as a division of CareCloud Practice Management, which is a subsidiary of CareCloud Inc. The center is committed to delivering high-quality, compassionate healthcare services tailored specifically to the unique needs of younger patients and their families. By focusing on pediatric care in a supportive and efficient environment, Children's Medical Center aims to create a welcoming atmosphere for both patients and their caregivers. As a healthcare entity within the broader CareCloud network, it benefits from access... Show More
Job Requirements
- High school diploma
- two to three years experience in a medical office or healthcare facility preferred
- strong oral communication skills
- ability to work in a fast paced environment
- willingness to work 9:30 a.m. to 6:30 p.m. Monday through Friday with some flexibility
- availability for Saturday rotations
- ability to sit, stand, bend, lift up to 20 pounds, walk and type for extended periods
- maintain HIPAA compliance
- ability to work both independently and as part of a team
Job Qualifications
- High school diploma
- two to three years experience in a medical office or healthcare facility preferred
- customer-focused with strong oral communication and telephone skills
- ability to work well in a fast paced environment while maintaining quality of work
- basic knowledge of medical terminology preferred
- basic computer and keyboarding skills
- EHR experience preferred
- exceptional skills in customer service, organization, prioritization, and attention to detail
- multitasking skills
- strong customer focus
- high degree of professionalism
- team mindedness
Job Duties
- Perform the following functions on a rotational basis: check in, check out, schedule and runner
- ensure patient satisfaction by greeting patients, families and visitors in a warm and welcoming way
- ensure registration form is complete and up to date, updating patient accounts when needed
- pull and prep charts
- distribute all incoming faxes and pull charts to attach any reports, results or correspondence
- answer phone calls
- balancing out at end of day
- arrange servicing for front office equipment
- arrange for the destruction of PHI
- assist other personnel in times of high volume
- maintain HIPAA compliance
- willing participant in a team environment
- work well independently
- maintain positive working relationships with co-workers
- attend staff meetings
- arrive to work at scheduled time
- must rotate late night hours with other front office personnel
- must rotate Saturday hours with other front office personnel (8:00am-12:30pm)
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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