Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $19.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible spending account
Job Description
Lions Eye Center - ULP - AMG is a specialized medical facility located in Louisville, Kentucky, dedicated to providing exceptional eye care services. Situated at 301 E Muhammad Ali Blvd, this center is part of a larger network committed to offering comprehensive ophthalmologic treatments and patient care. The facility prides itself on a patient-centered approach, aiming to deliver effective medical services through a combination of expert healthcare professionals and advanced medical technologies. Serving the local community and beyond, Lions Eye Center emphasizes quality, professionalism, and compassionate care in all aspects of its operations.
The role of the medical receptio... Show More
The role of the medical receptio... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a medical receptionist or administrative role preferred
- Familiarity with healthcare software systems
- Strong verbal and written communication skills
- Ability to manage multiple tasks efficiently
- Knowledge of HIPAA regulations and patient privacy standards
- Customer service experience in a healthcare setting
- Ability to work first shift
- Capable of maintaining calm and professionalism under pressure
Job Qualifications
- High school diploma or equivalent
- Experience with medical office procedures preferred
- Proficiency with Centricity Business Practice Management System or similar software desirable
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Strong attention to detail and organizational skills
- Commitment to maintaining patient confidentiality and HIPAA compliance
- Ability to work effectively as part of a healthcare team
Job Duties
- Welcomes patients and visitors by greeting warmly and answering or referring inquiries
- Utilizes Centricity Business Practice Management System, registers patients according to standard procedures
- Ensures availability of treatment information by filing and retrieving patient records
- Schedules appointments for patients
- Scans and files administrative and medical information in patient's medical record
- Makes appointment reminder calls to patients with upcoming appointments
- Maintains forms and office supplies required for call center activities
- Participates in staff and educational meetings
- Maintains operations by following policies and procedures
- Reporting needed changes
- Contributes to team effort to assure excellent patient care and service
- Responds to customer's needs in a way that demonstrates the care, courtesy and respect they deserve
- Provides our customers with prompt service
- Listens attentively to customers in order to fully understand their needs
- Delivers messages to customers and team members with courtesy, clarity and care
- Communicates pertinent clinical/work status information to employer and other team members as assigned
- Interacts effectively and in a supportive manner with persons of all backgrounds
- Respects and maintains privacy and dignity of patients
- assures patient confidentiality at all times
- Provides efficient and professional telephone services
- Maintains compliance with all company policies, procedures and standards of conduct
- Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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