Job Overview
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Tuition Reimbursement
Professional development opportunities
Job Description
The Lions Eye Center - ULP - AMG, located at 301 E Muhammad Ali Blvd, Louisville, KY 40202, is a respected healthcare facility dedicated to providing specialized eye care services to the community. As part of a larger health network, the center combines advanced technology with experienced medical staff to ensure patients receive comprehensive eye care treatments. The facility emphasizes patient-centered care, focusing on both clinical excellence and a positive patient experience. With a commitment to continuous improvement and innovation, Lions Eye Center serves as a trusted provider for various ophthalmological services, accommodating both routine and complex eye care needs.Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a medical reception or related administrative role preferred
- Proficiency with Centricity Business Practice Management System or similar software
- Strong verbal and written communication skills
- Ability to handle confidential information responsibly
- Detail-oriented with strong organizational skills
- Ability to work first shift
- Compliance with HIPAA privacy and security standards
Job Qualifications
- High school diploma or equivalent
- Experience with medical practice management systems preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Knowledge of medical terminology is a plus
- Excellent organizational skills
- Customer service experience
- Ability to work collaboratively in a team environment
Job Duties
- Welcomes patients and visitors by greeting warmly and answering or referring inquiries
- Utilizes Centricity Business Practice Management System, registers patients according to standard procedures
- Ensures availability of treatment information by filing and retrieving patient records
- Schedules appointments for patients
- Scans and files administrative and medical information in patient’s medical record
- Makes appointment reminder calls to patients with upcoming appointments
- Maintains forms and office supplies required for call center activities
- Participates in staff and educational meetings
- Maintains operations by following policies and procedures
- reporting needed changes
- Contributes to team effort to assure excellent patient care and service
- Responds to customer's needs with care, courtesy, and respect
- Listens attentively to customers to understand their needs
- Delivers clear and courteous messages to customers and team members
- Interacts effectively with persons of all backgrounds
- Respects and maintains patient confidentiality
- Provides efficient and professional telephone services
- Maintains compliance with company policies and HIPAA requirements
- Performs other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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