Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Disability insurance
Dental Insurance
Vision Insurance
401k Match
Paid Time Off
Job Description
Marathon Health is a premier healthcare provider specializing in advanced primary care services in the United States. Serving over 2.5 million eligible patients through approximately 630 employer and union-sponsored clients, Marathon Health operates more than 680 health centers spread across 41 states, ensuring an extensive reach and accessibility for a wide population. The company’s comprehensive service offerings include advanced primary care, mental health services, occupational health, musculoskeletal care, and pharmacy services. In addition to these physical locations, Marathon Health offers virtual primary care and mental health services accessible nationwide, thus broadening the scope of care and convenience for patients across... Show More
Job Requirements
- High school diploma or general education degree
- 1-3 years of experience in a medical office environment
- Proficiency in electronic medical record systems
- Strong computer skills including Microsoft Teams and Microsoft 365
- Ability to communicate effectively both orally and in writing
- Ability to provide exceptional customer service
- Ability to manage time effectively and multitask
- Ability to maintain confidentiality and comply with HIPAA regulations
- Flexibility to work Monday, Tuesday, Wednesday and Friday from 7 am to 5 pm
Job Qualifications
- High school diploma or general education degree (GED)
- 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
- Associate degree in healthcare or related field preferred
- Proficient in use of electronic medical record system
- Strong technical expertise in Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint
- Excellent written and oral communication skills
- Exceptional customer service skills
- Ability to promote teamwork
- Ability to build and maintain trusting relationships with integrity and commitment
- Excellent time management skills
- Ability to multi-task, prioritize work, and meet deadlines
- Flexibility and adaptive skills in a fast-paced environment
- Proven record of working successfully with teammates, stakeholders, clients, vendors, and guests
- Excellent organizational skills and attention to detail
- High level of critical thinking, creative and effective problem-solving skills
- Ability to maintain confidential documents and use judgment and discretion
Job Duties
- Answer incoming calls on general office phone
- validate member status
- answer emails or other electronic messages
- respond appropriately
- answer questions and refer to medical staff as needed
- assist with form completion and refer difficult questions to medical staff
- Welcome patients and visitors by greeting them in person or on the telephone
- Schedule patient appointments in person or by telephone optimizing satisfaction, provider time, and room utilization
- Keep patient appointments on schedule by notifying provider of patient arrival
- review service delivery
- remind provider of service delays
- Comfort patients by anticipating anxieties and answering questions
- Ensure availability of treatment information by filing and retrieving patient records
- Maintain patient accounts by updating personal and financial information
- Collect co-pays, reconcile credit cards and cash, tally cash drawer, prepare deposits
- Complete prior authorization paperwork for insurance, fax communications for referrals or perform similar administrative duties
- Maintain front reception area clean and professional
- manage office supplies and deliveries
- Assist Medical Assistants with Electronic Medical Record data entry
- Scan and upload forms as necessary
- Maintain confidentiality and HIPAA compliance
- Perform other duties as assigned or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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