
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Day shift
Great benefits effective day 1
Mission Driven Team environment
Career growth and advancement potential
Job Description
Trinity Health Of New England Medical Group is a well-established healthcare provider serving patients in Connecticut and western Massachusetts. The group consists of primary care providers, specialists, and surgeons dedicated to delivering comprehensive medical services including primary care, specialty care, surgery, urgent care, rehabilitation, and diagnostic services such as imaging and lab tests. As part of Trinity Health Of New England, the organization is committed to upholding its mission and core values by honoring the dignity of every person and embracing diversity in its workforce. This commitment fosters a welcoming environment where team members from various backgrounds collaborate to provide... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability
Job Duties
- Greet and communicate with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answer telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Process calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner
- Schedule patient appointments based on department protocols to maximize provider productivity
- Perform patient registration and insurance verification
- Collect copays and point of service payments
- Handle pre-certifications, prior authorizations, and referrals
- Prepare charts and manage incoming and outgoing faxes
- Provide clerical support to providers and staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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