Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
short-term disability
long-term disability
Life insurance
Job Description
Planned Parenthood Great Northwest, Hawai'i, Alaska, Indiana, Kentucky (PPGNHAIK) is a leading healthcare provider committed to delivering exceptional reproductive health services and education. With a strong presence across multiple states, PPGNHAIK plays a critical role in offering accessible, compassionate, and non-judgmental healthcare to diverse communities. The organization is dedicated not only to providing quality patient care but also to fostering a safe and inclusive environment where individuals seeking reproductive health services feel respected and supported. As a significant player in the healthcare sector, PPGNHAIK emphasizes confidentiality, patient education, and excellent customer service to uphold its mission of advancing reproductive rights... Show More
Job Requirements
- High school diploma
- one to two years' experience in a medical setting
- knowledge of patient check-in procedures
- ability to provide customer service with professionalism
- understanding of HIPAA compliance and confidentiality
- ability to maintain accurate patient records
- effective communication skills
- willingness to learn and participate in ongoing training and development
- current flu shot prior to employment
- ability to adhere to organizational policies and code of conduct
Job Qualifications
- High school diploma
- one to two years' experience in a medical setting
- experience with reproductive healthcare in a clinical office or hospital setting with knowledge of EHR preferred
Job Duties
- Assisting patients by responding to requests and coordinating services from appropriate personnel or departments as needed
- establishes and prepares documents for patient records and patient services
- completes patient insurance information and enters visit data into affiliate systems
- provides non-judgmental, client-centered care and accurate information by answering questions and providing appropriate resources
- utilizes comprehensive knowledge of birth control methods and reproductive health services to provide patient education
- provides Planned Parenthood Patient Education Sheets and Informed Consent Forms and offers Planned Parenthood services or community resources for identified patient needs
- provides patients and co-workers with excellent customer service in all interactions and tasks
- completes all functions of patient check-in including income screening, explanation of funding, and payment options
- explains the different types of coverage or funding available to the patient and refers patients for assistance with health care insurance sign up when appropriate
- optimizes patient satisfaction and efficient use of provider time by providing patient education appropriate to each type of visit
- keeps appointments on schedule through ongoing communication with the PCTL, the clinician and the health center manager
- maintains patient accounts by obtaining, recording, and updating personal and financial information
- records and collects patient payments and solicits donations
- acts as a resource for other staff members, supports and participates in ongoing learning and development of the staff team in the health center
- maintains safe and clean working environment by adhering to and complying with infection and exposure control procedures
- maintains HIPAA compliance standards regarding patient privacy and confidentiality
- maintains health center operations by following policies and procedures
- identifies and assists in resolution of health center flow issues
- participates in agency research projects as needed
- participates in health center efforts to achieve established goals for productivity
- responsible for completing training, current certification and competencies as assigned
- maintains job knowledge by attending meetings and training as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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