Medical Receptionist (IN)_Health Center

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $22.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
short-term disability
long-term disability
Life insurance

Job Description

Planned Parenthood Great Northwest, Hawai'i, Alaska, Indiana, Kentucky (PPGNHAIK) is a leading healthcare provider committed to delivering exceptional reproductive health services and education. With a strong presence across multiple states, PPGNHAIK plays a critical role in offering accessible, compassionate, and non-judgmental healthcare to diverse communities. The organization is dedicated not only to providing quality patient care but also to fostering a safe and inclusive environment where individuals seeking reproductive health services feel respected and supported. As a significant player in the healthcare sector, PPGNHAIK emphasizes confidentiality, patient education, and excellent customer service to uphold its mission of advancing reproductive rights... Show More

Job Requirements

  • High school diploma
  • one to two years' experience in a medical setting
  • knowledge of patient check-in procedures
  • ability to provide customer service with professionalism
  • understanding of HIPAA compliance and confidentiality
  • ability to maintain accurate patient records
  • effective communication skills
  • willingness to learn and participate in ongoing training and development
  • current flu shot prior to employment
  • ability to adhere to organizational policies and code of conduct

Job Qualifications

  • High school diploma
  • one to two years' experience in a medical setting
  • experience with reproductive healthcare in a clinical office or hospital setting with knowledge of EHR preferred

Job Duties

  • Assisting patients by responding to requests and coordinating services from appropriate personnel or departments as needed
  • establishes and prepares documents for patient records and patient services
  • completes patient insurance information and enters visit data into affiliate systems
  • provides non-judgmental, client-centered care and accurate information by answering questions and providing appropriate resources
  • utilizes comprehensive knowledge of birth control methods and reproductive health services to provide patient education
  • provides Planned Parenthood Patient Education Sheets and Informed Consent Forms and offers Planned Parenthood services or community resources for identified patient needs
  • provides patients and co-workers with excellent customer service in all interactions and tasks
  • completes all functions of patient check-in including income screening, explanation of funding, and payment options
  • explains the different types of coverage or funding available to the patient and refers patients for assistance with health care insurance sign up when appropriate
  • optimizes patient satisfaction and efficient use of provider time by providing patient education appropriate to each type of visit
  • keeps appointments on schedule through ongoing communication with the PCTL, the clinician and the health center manager
  • maintains patient accounts by obtaining, recording, and updating personal and financial information
  • records and collects patient payments and solicits donations
  • acts as a resource for other staff members, supports and participates in ongoing learning and development of the staff team in the health center
  • maintains safe and clean working environment by adhering to and complying with infection and exposure control procedures
  • maintains HIPAA compliance standards regarding patient privacy and confidentiality
  • maintains health center operations by following policies and procedures
  • identifies and assists in resolution of health center flow issues
  • participates in agency research projects as needed
  • participates in health center efforts to achieve established goals for productivity
  • responsible for completing training, current certification and competencies as assigned
  • maintains job knowledge by attending meetings and training as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.