Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Life insurance
Job Description
St Joseph's Health, in partnership with Trinity Health, is a leading healthcare provider committed to delivering compassionate and transformative care within the communities they serve. Rooted in the spirit of the Gospel, their mission emphasizes healing, stewardship, justice, reverence, excellence, and integrity. This commitment drives their passion for outstanding clinical outcomes and patient-centered service. As a member of this team, employees contribute to a healing environment that prioritizes dignity, respect, and excellence in all interactions. The organization fosters a collaborative work environment where staff and management work together to achieve shared goals that enhance patient care and operational efficiency.
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Job Requirements
- High school graduate or equivalent
- One to two years experience preferred
- Business school or formal secretarial training a plus
- Proficiency with multi-line telephone systems and office equipment
- Good communication skills both oral and written
- Customer service oriented
- Ability to maintain confidentiality
- Ability to handle light physical work such as standing, walking, sitting, and lifting
Job Qualifications
- High school graduate or equivalent
- Business school or formal secretarial training a plus
- One to two years experience preferred
- Proficient in using multi-line phone systems and office software
- Good oral and written communication skills
- Good interpersonal skills
- Customer service oriented
- Ability to maintain confidentiality
- Detail-oriented
- Ability to work independently and collaboratively
Job Duties
- Promote a healthy work environment
- Schedule appointments on provider schedules
- Review schedules based on provider preference lists and update appropriately
- Collaborate and communicate regularly with management regarding goals, needs/concerns
- Pre-registration
- Review revenue reports to ensure charges are billed appropriately
- Collect co pay/balances due for each patient
- Check in patients for appointments
- Check out patients for appointments
- Manage incoming and outgoing phone calls
- Scan and fax documentation
- Conduct confirmation phone calls
- Maintain confidentiality related to patients, family, and employees
- Greet visitors and manage waiting expectations
- Record and deliver telephone messages
- Use appropriate diction and grammar in communications
- Employ professional manners and tact in all dealings
- Receive and distribute messages, packages, and supplies to the appropriate persons or locations
- Implement day-to-day operations of specific service or environment
- Maintain a safe and secure environment
- Display competency with office equipment including PC terminals, telephones, copier, email system, fax machine, and typewriter
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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