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Trinity Health

Medical Receptionist II Family Medicine Center

Syracuse, NY, USA|Remote, Onsite

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $26.85

Job Description

St. Joseph's is a healthcare organization deeply committed to providing compassionate and high-quality care to its community. Grounded in its mission to honor the dignity of every person, St. Joseph's embodies core values including compassion, reverence, excellence, and integrity. The organization prioritizes relationship-based care, emphasizing communication, teamwork, patient advocacy, safety, and education. St. Joseph's vision is to be world-renowned for passionate patient care and outstanding clinical outcomes, fostering a healing environment not only through advanced clinical practices but also by cultivating caring relationships among staff, patients, and their families. This commitment extends to promoting a healthy work environment that values... Show More

Job Requirements

  • High school diploma or equivalent
  • One to two years of relevant experience preferred
  • Knowledge of multi-line telephones and office software
  • Good oral and written communication skills
  • Ability to maintain confidentiality
  • Customer service oriented
  • Ability to work collaboratively with staff and management

Job Qualifications

  • High school graduate or equivalent
  • Business school or formal secretarial training a plus
  • One to two years' experience preferred
  • Participates in orientation and continuing education and updates knowledge and skills
  • Good communication skills both oral and written
  • Customer service orientated
  • Competent with PC terminals, telephones, copier, e-mail system, fax machine

Job Duties

  • Promote a healthy work environment
  • Work collaboratively with CNY Family Group
  • Review CCDs for CNY Family Group and route to appropriate team members
  • Collaborate and communicate regularly with management regarding goals, needs/concerns
  • Handle incoming and outgoing phone calls
  • Scan and fax documentation
  • Maintain confidentiality related to patients, family and employees and information specific to service area

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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