Medical Receptionist - Highlands Family Medicine

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional Development
Supportive team environment
Career advancement opportunities

Job Description

Our healthcare facility is a dedicated and compassionate provider committed to offering top-quality medical services with an emphasis on patient care and satisfaction. As a well-established entity in the healthcare industry, our facility provides a supportive and inclusive environment where healthcare professionals and administrative staff work collaboratively to enhance the patient experience. We pride ourselves on maintaining a welcoming atmosphere, advanced medical technologies, and a team of skilled professionals dedicated to ensuring every patient receives personalized attention and superior care.

We are currently seeking a dynamic Front Desk Receptionist to join our team and be the friendly, organize... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of receptionist experience preferably in healthcare
  • Proficiency with MS Word, Outlook, Excel and EMR systems
  • Excellent communication skills
  • Strong organizational and multitasking abilities
  • Ability to work under pressure independently
  • Must be a team player

Job Qualifications

  • High school diploma or equivalent
  • At least 1 year of receptionist experience, preferably in a healthcare setting
  • Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts)
  • Excellent communication skills to interact effectively and courteously with callers, physicians, and staff
  • Strong ability to prioritize, multi-task, and pay close attention to detail
  • Ability to work well within a team
  • Capable of working independently in a high-stress environment with strong organizational skills

Job Duties

  • Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed
  • Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care
  • Keep patient files up-to-date and balanced, ensuring all information is entered correctly
  • Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service
  • Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team
  • Maintain office equipment and supplies, keeping the reception area clean and orderly
  • Take on additional tasks and projects as needed, contributing to the overall success of the team
  • Create a lasting, positive impression on every patient who walks through our doors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location