Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Day shift
Great benefits effective day 1
Patient-centric environment
Career growth and advancement potential
Diverse and inclusive culture
Job Description
We are a group of primary care providers, specialists, and surgeons serving patients in Connecticut and western Massachusetts. As part of Trinity Health Of New England, our healthcare network offers a comprehensive range of services including primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services to thousands of patients every year. Our commitment to excellence in healthcare is rooted in a strong mission and core values that emphasize honoring the dignity of every person and valuing the unique perspectives, experiences, and talents that each colleague brings. We are dedicated to fostering a diverse and inclusive culture... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- Schedules patient appointments based on department protocols in order to maximize provider productivity
- Manages front desk operations including patient registration, insurance verification, and copay collection
- Supports clinical team with pre-certifications, prior authorizations, and referrals
- Prepares patient charts and handles incoming and outgoing faxes
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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