Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.90
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
career growth
team environment
competitive pay
Job Description
Trinity Health Of New England Medical Group is a well-established healthcare organization serving patients across Connecticut and western Massachusetts. As part of the larger Trinity Health Of New England system, this group comprises primary care providers, specialists, and surgeons dedicated to delivering high-quality, compassionate medical care. The organization offers a comprehensive range of health services, including primary care, specialty care, surgery, urgent care, rehabilitation, imaging, and laboratory services to thousands of patients annually. With a strong mission and core values rooted in respect, dignity, and inclusivity, Trinity Health Of New England prides itself on fostering a supportive and growth-oriented work... Show More
Job Requirements
- High school diploma or equivalent
- experience within a medical office or billing department preferred
- knowledge of patient billing and medical terminology preferred
- excellent keyboard skills
- proficiency in a Windows based computer environment and Microsoft Office products
- accuracy and dependability
Job Qualifications
- High school diploma or equivalent
- experience within a medical office or billing department preferred
- knowledge of patient billing and medical terminology preferred
- excellent keyboard skills
- proficiency in a Windows based computer environment and Microsoft Office products
- accuracy and dependability
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- schedules patient appointments based on department protocols to maximize provider productivity
- performs patient registration and insurance verification
- collects copay and point of service payments
- handles pre-certifications, prior authorizations, and referrals
- prepares patient charts and manages incoming and outgoing faxes
- provides clerical support to providers and staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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