Medical Receptionist (Full-time) - Boulder Medical Center (Louisville, CO)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.19 - $22.92
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Company-paid Life Insurance
401(k) Plan
Paid Time Off
Paid holidays
RTD EcoPass
Job Description
Boulder Medical Center (BMC) is a well-established local, independent, physician-owned medical group that has been serving the community since 1949. With a legacy originating from 10 founding physicians, BMC has expanded over the decades into a comprehensive healthcare provider with over 20 primary and specialty care departments. Their diverse team consists of more than 90 providers alongside over 325 clinical and support professionals, demonstrating a steadfast commitment to excellence in patient care and community health. Operating multiple clinics throughout Boulder County, including two locations in Boulder, as well as locations in Louisville, Longmont, and Erie, BMC stands out as a... Show More
Job Requirements
- High school diploma or equivalent
- one year of work experience involving public contact
- excellent communication skills
- strong computer skills
- ability to maintain professionalism and discretion
- strong grammar and spelling ability
- ability to work under pressure
- neat and well-groomed appearance
- knowledge of medical terminology and HIPAA compliance preferred
Job Qualifications
- High school diploma or equivalent
- associates degree or some college coursework in business or healthcare administration preferred
- one year of previous work experience involving public contact
- heavy phone experience preferred
- previous experience with patient scheduling in a hospital or clinic setting preferred
- excellent customer service and communication skills
- strong computer and data entry skills
- must possess strong grammar and spelling ability and ability to read, write and understand English
- knowledge of medical terminology and HIPAA compliance preferred
- previous experience as medically trained professional is a plus
- bilingual ability in Spanish a plus
Job Duties
- Answers the telephone promptly, evaluating patient needs to determine appointment type
- summarizes appointment details prior to ending the phone call
- manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system
- accurately records patient name, numbers and demographic information using correct spelling and punctuation
- schedules, reschedules, cancel appointments according to provider preference and scheduling protocol
- navigates and operates Electronic Medical Records system, arriving patient for appointments and inputting relevant information as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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