Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Pair & Marotta Physical Therapy, a proud member of Therapy Partners Group, has established itself as the premier provider for outpatient orthopedic services in Bakersfield and the surrounding communities for more than 30 years. Renowned for delivering the highest quality individualized care, this company is dedicated to supporting patients throughout their recovery journey. With a team of highly skilled and passionate physical therapists, they focus on helping patients achieve their personal health and wellness goals by providing expert therapeutic interventions and compassionate support. The center's mission emphasizes evidence-based practice and a patient-first approach, which fosters trust and long-term relationships within... Show More
Job Requirements
- High school diploma or equivalent
- must be 18 years or older
- practice management system knowledge
- patient scheduling capabilities
- insurance plan understanding
- ability to maintain confidentiality
- excellent communication skills
- ability to multitask
- capability to follow HIPAA regulations
- prolonged sitting and some physical activity including walking, bending, stooping, reaching, and stretching
- good eye-hand coordination and manual dexterity
- normal range of hearing and eyesight
Job Qualifications
- Bilingual in English and Spanish
- thorough knowledge of Microsoft Office
- experience with Raintree Practice Management System is a plus
- strong relationship building and customer service skills
- ability to maintain confidential documents
- ability to demonstrate active listening and provide and receive feedback objectively
- strong team player attributes
- ability to multitask while maintaining a positive and friendly atmosphere
Job Duties
- Greets warmly and maintains a friendly, welcoming relationship with all patient care coordinators and any external connections
- clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
- responsible for answering phones and greeting patients with professionalism and care in a timely manner and returning voicemails same day received
- maintains higher than 85% answer call rate
- participates in and adheres to the HIPAA policies and procedures of Therapy Partner Group
- escalates patient issues and concerns, as needed, to local Clinical leadership and Regional Front Office management
- schedules patient’s initial evaluations and follow up visits through plan of care
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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