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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.71 - $24.40
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Paid holidays
Commuter Benefits
Health savings account
Flexible spending account
Dependent Care Account
Job Description
Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. With over 100 clinical offices strategically located across Brooklyn, Manhattan, Queens, Staten Island, and Nassau County, Rendr prides itself on delivering world-class, value-based healthcare with kindness and respect. As a prominent healthcare provider, Rendr emphasizes accessibility and culturally competent care, tailoring its services to meet the unique needs of diverse populations. The organization is deeply committed to fostering an inclusive environment that values diversity among both patients and employees, ensuring all community members feel welcomed and supported. Rendr’s commitment extends... Show More
Job Requirements
- High school diploma or equivalent
- Bilingual in English and Chinese
- Excellent communication skills
- Strong sense of accountability
- Ability to work independently and in a team
- Adaptability and flexibility to work at multiple locations
- Organizational skills
Job Qualifications
- Highschool diploma or equivalent preferred
- Bilingual in English and Chinese required
- Excellent verbal, written, and interpersonal communication skills
- Strong sense of accountability
- Dedication to patient satisfaction and safety
- Adaptability and flexibility able to work in different offices
- Ability to work independently and in a team environment
- Strong organizational skills with ability to manage competing priorities
- EMR system familiarity preferred
Job Duties
- Warmly greet and direct patients, vendors, and visitors as they enter the practice
- Schedule new appointments and coordinate follow up appointments
- Process insurance information to determine patient eligibility and collect copays accurately
- Check-in patients upon arrival and assist with completion of paperwork when needed
- Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate
- Check/prepare lab or imaging reports
- Verify accuracy of patient information and make appropriate changes or updates in records
- Conduct follow-up reminder calls to patients when needed
- Answer phone calls and handle all inquiries in a prompt and professional manner
- Help patients in distress by responding to emergencies
- Handle sensitive and confidential patient data appropriately
- Other related duties as assigned by office manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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