Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee wellness programs
Professional development opportunities
Retirement plan options
Job Description
Two Trees Physical Therapy & Wellness, a proud member of Therapy Partners Group, has established itself as the premier outpatient orthopedic provider serving Ventura County and surrounding communities for over a decade. Renowned for delivering personalized, high-quality care, Two Trees prioritizes the unique needs of each patient, fostering a compassionate environment geared towards achieving optimal health outcomes. The team comprises highly skilled physical therapists dedicated to assisting patients in reaching their recovery goals through science-based, individualized treatment plans and patient education. With locations in Simi Valley and Newbury Park, Two Trees is deeply committed to community health and wellness, sustaining... Show More
Job Requirements
- High school diploma or equivalent
- Must be 18 or older
- Knowledge of Microsoft Office
- Experience with patient scheduling and insurance plans
- Ability to maintain confidential documents
- Strong interpersonal and customer service skills
- Ability to multi-task in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Practice management system knowledge
- Patient scheduling capabilities
- Insurance plan understanding
- Strong relationship building and customer service skills
- Ability to maintain confidential documents
- Ability to demonstrate active listening by asking clarifying questions and giving and receiving feedback
- Possess strong team player attributes
- Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere
Job Duties
- Greets warmly and maintains a friendly welcoming relationship with all patient care coordinators and any external connections
- Clearly communicates with all staff including clinical and corporate employees in a friendly and courteous manner
- Responsible for answering phones and greeting patients with utmost professionalism and care in a timely manner and returning voicemails same day received
- Will maintain higher than 85 percent answer call rate
- Participates in and adheres to the HIPAA policies and procedures of Therapy Partners Group
- Escalates patient issues and concerns as needed to local clinical leadership and regional front office management
- Schedules patient's initial evaluations and follow up visits through plan of care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink is a restaurant, hospitality, and hotel job platform.
You may be also interested in: