Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
Golden Bear Physical Therapy, a distinguished member of Therapy Partners Group, has established itself as the premier provider of outpatient orthopedic care for over 40 years, serving the Central Valley, El Dorado County, and surrounding communities. Renowned for delivering personalized, high-quality care, the organization prides itself on employing a dedicated team of highly skilled physical therapists passionate about helping patients achieve their rehabilitation and wellness goals. The clinic’s commitment to excellence and patient-centered care has made it a trusted name in the field of physical therapy and orthopedics in the region.
We are currently seeking a full-time Medical Recepti... Show More
We are currently seeking a full-time Medical Recepti... Show More
Job Requirements
- High school diploma or equivalent
- Must be 18 or older
- Experience with practice management system knowledge
- Understanding of patient scheduling and insurance plans
- Bilingual in English and Spanish
- Prolonged sitting, walking, bending, stooping, reaching, and stretching
- Eye-hand coordination and manual dexterity to operate office equipment
- Normal range of hearing and eyesight to manage reports
- Ability to multi-task in a fast-paced environment
- Strong communication and active listening skills
Job Qualifications
- High school diploma or equivalent
- Bilingual in English and Spanish
- Proficiency in Microsoft Office
- Experience with practice management system, Raintree PMS experience a plus
- Strong relationship-building and customer service skills
- Ability to maintain confidential documents
- Strong team player
- Ability to multi-task while maintaining positive patient atmosphere
- Understanding of patient scheduling and insurance plans
Job Duties
- Greets warmly and maintains a friendly, welcoming relationship with all patient care coordinators and external connections
- Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care in a timely manner and returning voice messages the same day received
- Maintains a higher than 85 percent answer call rate
- Participates in and adheres to HIPAA policies and procedures
- Escalates patient issues and concerns to local clinical leadership and regional front office management
- Schedules patient’s initial evaluations and follow-up visits through plan of care
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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