Medical Receptionist - Full benefits, 401k matching, national growth opportunities!
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $18.50
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Job Description
Novus Clinic is a well-established healthcare provider specializing in ophthalmology services. Located in Tallmadge, OH, Novus Clinic is devoted to delivering high-quality eye care to its patients through a comprehensive range of clinical services and state-of-the-art technology. The clinic operates within a patient-centered environment aimed at providing outstanding care and support. Novus Clinic is committed to fostering a professional, welcoming atmosphere where patients feel valued and cared for from the moment they arrive.
The Patient Coordinator role at Novus Clinic plays a crucial part in this mission by serving as the first point of contact for patients. This posi... Show More
The Patient Coordinator role at Novus Clinic plays a crucial part in this mission by serving as the first point of contact for patients. This posi... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One year of related experience and/or training or equivalent combination of education and experience
- None required for licenses or credentials
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity including color, depth, peripheral vision, and ability to adjust focus
- Frequent walking, sitting, standing, bending, stooping, and reaching
- Reliable transportation
Job Qualifications
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently create a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet business needs
- Reliable transportation for multiple work locations
Job Duties
- Provide exceptional customer service during every patient encounter in person or via phone
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Answer phones both external and internal
- assure prompt, courteous service at all times
- Practice urgency with patients' time and doctor's time and schedule
- Manage patient flow in the office
- Collect correct payments and knowledge of common fees charged for visits
- Complete daily reconciliations, close day, and countdown cash drawer
- Perform general office duties and cleaning as assigned by manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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