Medical Receptionist (Full & Part-time) - Boulder Medical Center (Louisville, CO)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Work Schedule
Rotating Shifts
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Company-paid Life Insurance
401(k)
Paid Time Off
Paid holidays
RTD EcoPass
Job Description
Boulder Medical Center (BMC) is a well-established, independent, physician-owned medical group with deep roots in Boulder County, Colorado. Since its founding in 1949 by a group of ten physicians, BMC has grown significantly over the decades to include over 20 primary and specialty care departments, staffed by 90 providers and more than 325 clinical and support professionals. With multiple clinic locations in Boulder, Louisville, Longmont, and Erie, BMC is dedicated to delivering high-quality, compassionate outpatient medical care tailored to the diverse needs of its community. BMC prides itself on a collaborative, team-oriented culture that values the contributions of every staff... Show More
Job Requirements
- Must use good judgment, professionalism and discretion when screening telephone calls, answering inquiries and relaying appropriate information
- ability to work under pressure and maintain phone etiquette using tact and diplomacy
- strong grammar and spelling ability
- knowledge of medical terminology and HIPAA compliance, preferred
- heavy phone experience, preferred
- previous experience with patient scheduling in a hospital or clinic setting, preferred
- bilingual ability (Spanish), a plus
Job Qualifications
- High school diploma or equivalent
- associates degree or some college coursework in business or healthcare administration, preferred
- one year of previous work experience involving public contact
- excellent customer service and communication skills
- strong computer and data entry skills
- ability to read, write and understand English language
- neat, well-groomed appearance and courteous manner
Job Duties
- Answers the telephone promptly, evaluating patient needs to determine appointment type
- summarizes appointment details prior to ending the phone call
- manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc
- accurately records patient name, numbers and demographic information using correct spelling and punctuation
- schedules / reschedules / cancel appointments according to provider preference and scheduling protocol
- navigates and operates Electronic Medical Records system, arriving patient for appointments and inputting relevant information as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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