Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.50
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Employee Discounts
Professional Development
Job Description
The hiring establishment is a healthcare clinic focused on providing high-quality medical services to patients. This clinic values efficient and compassionate patient care, aiming to create a welcoming and organized environment for all who enter. The clinic operates with a dedicated team of healthcare professionals and administrative staff to ensure that every patient receives timely care and thorough support from the moment they arrive to the time they leave. The clinic is a full-time employer seeking qualified candidates for key positions to maintain smooth operations in its reception area. The employment status for this role is full-time and non-exempt, reflecting... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in medical reception or administrative role preferred
- ability to work full-time
- excellent communication skills
- proficiency with medical administrative software
- strong organizational skills
- ability to multitask
- attention to detail
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- previous experience in medical reception or administrative role preferred
- strong communication and interpersonal skills
- proficiency with electronic health record (EHR) systems
- basic knowledge of insurance verification processes
- ability to handle multiple tasks efficiently
- attention to detail
- customer service oriented
- ability to maintain patient confidentiality
- familiarity with medical terminology is a plus
Job Duties
- Answer telephones, schedule appointments and redirect to appropriate departments as needed
- schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments
- confirm appointments in advance
- reach out to patient when necessary
- prepare schedules for clinic and identify any issues prior to visit
- greet patients, check-in and help patients complete necessary intake forms
- confirm, capture, and correct any changes in patient demographics and insurance
- verify insurance and obtain benefits as needed
- identify remaining deductible amount and/or copay to collect
- collect patient payment according to the patient’s benefits and as noted within the EHR and other applicable software
- collect and scan patient’s insurance card and photo ID
- mail no show letters daily
- review daily superbills for completion from clinic team, make edits necessary to collect proper time of service payment due at check-out
- balance payments received and prepare deposit daily
- complete all scheduling tasks, messages, requests, referrals, and faxes
- return voicemails as well as making second and third attempts to patients who have left voicemails
- provide EOB to patients and thoroughly explain balance as needed
- fax DWC forms to proper recipients
- collate, sort and identify a variety of medical information for scanning/queuing into EMR system
- sort faxes and assist with any fax failures and distributing to appropriate departments as needed
- assist with Release of Information requests by completing in office or sending to third party accordingly
- all other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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