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Fresenius Medical Care

Medical Receptionist: Front Desk Coordinator AZURA

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Employee assistance program
Retirement Plan
Disability insurance

Job Description

Fresenius Medical Care North America (FMCNA) is a leading global provider of products and services for individuals with chronic kidney failure. FMCNA is committed to delivering high-quality care and improving the lives of patients through innovative treatments and comprehensive support systems. Known for its extensive network of dialysis clinics, FMCNA is dedicated to enhancing patient outcomes and ensuring a seamless healthcare experience. The company prides itself on fostering a diverse and inclusive work environment, welcoming minorities, females, veterans, individuals with disabilities, and people of varied sexual orientations and gender identities. FMCNA also maintains a drug-free workplace in compliance with federal... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years related experience preferably in a medical setting with insurance billing
  • proficient computer skills including Microsoft Office
  • excellent verbal and written communication skills
  • ability to multitask effectively
  • adaptability to new software applications

Job Qualifications

  • High school diploma or an equivalent combination of education and experience
  • associate degree or higher preferred
  • 1-2 years related experience preferably in a medical setting with insurance billing
  • proficient in the use of computers and related software such as Microsoft Office
  • excellent communication skills verbal and written
  • ability to handle several tasks simultaneously
  • ability to adapt to supporting software applications

Job Duties

  • Schedule and input all appointments scheduling module in a timely and efficient manner
  • assure all pre-procedure/preoperative activities are scheduled or completed
  • manage patient cancellations center cancellations and additions to schedule in accordance to center scheduling parameters
  • print patient schedule and pull patient charts daily
  • facilitate the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process
  • assemble file and maintain patient medical records and financial records in a confidential and secure manner
  • complete front-end process of billing procedure ensuring all information is entered into the computer registration module
  • perform insurance verification process and complete all required processes for prior authorizations or other actions required by payor
  • assist with patient transportation if the patient qualifies per the Company Transportation Policy
  • ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures
  • ensure accuracy when scanning and filing documents and complete within 24 hours of completed visit including physician reports to referral sources
  • communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately
  • perform daily encounter checks to assure reporting accuracy
  • coordinate collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure
  • assure documentation of logs of medical record release
  • provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy
  • oversee the materials going in and out of the office including inventory shipments and deliveries
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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