Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.19 - $27.10
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
retirement program
Time Off
insurance options
Tuition Reimbursement
Employee assistance program
onsite clinic
Job Description
Park Nicollet, part of the HealthPartners Enterprise, is a leading nonprofit, integrated healthcare organization dedicated to providing exceptional care and service to its patients. Known for a network of hospitals, clinics, and specialty centers across Minnesota and Wisconsin, Park Nicollet emphasizes a commitment to quality, compassion, and innovation. It is part of HealthPartners, which has a broader mission to improve health through integrated insurance and care services, research, and education. At Park Nicollet, employees become partners for good, contributing to a mission that prioritizes the health and well-being of individuals, families, and communities.
This role specifically supports the Oncolo... Show More
This role specifically supports the Oncolo... Show More
Job Requirements
- High school diploma or equivalent
- Minimum six months experience in a related role
- Proficient computer and keyboarding skills
- Demonstrated knowledge of age-appropriate patient safety
- Proficient in operating telephone and office equipment
- Ability to handle fast-paced work environments
- Strong communication abilities
- Ability to maintain patient confidentiality
- Eligible to work scheduled hours including some weekends and holidays
Job Qualifications
- Six months related experience
- Accurate computer and keyboarding skills
- Working knowledge of age-related growth and development principles
- Proficiency operating telephone systems, headsets, PCs, printers, photocopiers, and fax machines
- Some medical background preferred
- Strong verbal and written communication skills
- Customer service and human relations sensitivity
- Knowledge of medical terminology desirable
- Ability to promote and maintain patient confidentiality
- Comfortable collecting co-pays
- Ability to work in a fast-paced structured environment
- Ability to sit and key for long periods
Job Duties
- Handle incoming calls with a minimum of 93% availability during scheduled hours
- Greet patients and provide courteous service support at the front desk
- Collect co-pays and manage patient payments
- Schedule follow-up appointments and referrals accurately
- Perform clerical duties including operating telephone, PC, printer, copier, and fax equipment
- Support departmental scheduling and communications
- Maintain patient confidentiality and promote positive patient relations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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