Medical Receptionist for Physical Therapy - Full-time - Day Monday - Friday
Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
OrthoMaryland is one of the oldest and most respected orthopaedic practices in the Baltimore metropolitan region. With a rich history and a long-standing tradition of providing excellent surgical and non-surgical orthopaedic care, OrthoMaryland has established itself as a trusted healthcare provider for patients across all age groups. Our team consists of 26 dedicated Orthopaedic Doctors and Physician Assistants who offer comprehensive appointments that cater to the entire family, ranging from pediatric to adult patients. The practice is deeply committed to building a family-like environment not only for the patients but also among the staff, ensuring a workplace defined by respect,... Show More
Job Requirements
- High school diploma or equivalent
- associate degree preferred
- must be able to multitask effectively
- critical time management skills necessary
- understanding of basic healthcare terminology
- demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
- excellent customer service skills
Job Qualifications
- High school diploma or equivalent
- associate degree preferred
- understanding of basic healthcare terminology
- demonstrated ability to interact with healthcare professionals, patients, and insurance companies
- excellent customer service skills
Job Duties
- Checks in and checks out patients in a timely, friendly manner
- comforts patients by answering any questions they may have
- discusses patient balances and collects copayment/balances
- maintains patient accounts by verifying insurance information and coordinating with relevant staff members for payment and referral requirements
- keeps doctors, physician assistants, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
- protects patients' right to confidentiality
- mandatory familiarity with HIPAA
- exhibit strong customer service skills in daily interaction with the public, staff, and physicians in the performance of job duties
- maintain a professional demeanor at all times, keeping the company's Core Values and Shared Purpose at the forefront of your actions
- collaborating in the process to protect Patient Health Information
- processing the collection of copayments/balances
- scheduling with both the patient and provider schedules in mind
- understanding and verifying insurance eligibility and the requirements of those plans
- responsibility for daily collection reconciliation
- performs all other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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