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ConvenientMD

Medical Receptionist Float - Urgent Care

Portland, ME, USA|Travel, Onsite

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.50
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Work Schedule

Standard Hours
Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
vision coverage
Company paid Short-Term Disability
optional pet insurance
401k Match
Educational tuition assistance

Job Description

ConvenientMD is a leading urgent care provider committed to making healthcare more accessible and convenient across New England. With multiple clinics located throughout Southern Maine, including in Saco, Sanford, Portland, and Westbrook, ConvenientMD strives to enhance the healthcare experience by blending compassionate patient care with efficient operational practices. The organization's mission is to improve how patients and providers engage with healthcare services by building a dedicated team of professionals who are passionate about making a difference in the lives of others. Their culture promotes continuous learning, collaboration, and professional growth, fostering an environment where every team member contributes to advancing... Show More

Job Requirements

  • Must be able to work 12-hour shifts in consecutive or non-consecutive days
  • for full-time: able to work three 12-hour shifts a week with at least four shifts a month on weekends
  • for part-time: able to work two 12-hour shifts per week with at least two shifts a month on weekends
  • for per diem: able to work four 12-hour shifts per month ideally one shift per week
  • flexibility to work nights, weekends, and holidays
  • willingness and ability to travel between clinic locations within one hour distance
  • ability to travel for training shifts outside primary clinic
  • high school diploma or GED required

Job Qualifications

  • High school diploma or GED
  • proactive and confident communicator with written and verbal skills
  • detail-oriented with excellent organizational abilities
  • compassion and patient-focused attitude
  • proficiency with Microsoft Office Suite or related software
  • effective communication and collaboration skills
  • strong team player with motivation and initiative
  • analytical and problem-solving skills
  • trustworthy with ability to maintain patient confidentiality in accordance with HIPAA regulations
  • medical receptionist certification (bonus)
  • previous medical receptionist or customer service experience (bonus)
  • familiarity with medical terminology and insurance processes (bonus)
  • experience using electronic medical records and billing software (bonus)

Job Duties

  • Greet patients and visitors with a friendly and professional demeanor
  • complete patient registrations and update new and existing patient records
  • collect payments, insurance co-pays, and prescription charges following clinic financial policies
  • manage patient reservations (online and walk-in) and scheduling
  • handle insurance and billing inquiries with clear communication
  • coordinate with clinical teams to ensure seamless patient flow and efficient clinic operations
  • answer and direct phone calls professionally and maintain organized reception areas

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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