Medical Receptionist Float- Patient Centered Medical Home
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.25
Work Schedule
Standard Hours
Benefits
Equal opportunity employer
Professional development opportunities
inclusive work environment
Training and orientation
supportive team culture
Job Description
Nashville General Hospital is a prominent healthcare institution located in Nashville, Tennessee, dedicated to providing exceptional medical services to the community. As a key part of the hospital's mission, vision, and values, the institution strives to deliver patient-centered care that emphasizes quality and compassion. Established with the goal of improving health outcomes for all patients, especially underserved populations, Nashville General Hospital offers a supportive and inclusive work environment that values diversity and professional growth. This hospital is committed to equal employment opportunities and supports accommodations for individuals with disabilities and veterans, fostering a culture of respect and inclusion. The organization... Show More
Job Requirements
- High school diploma or equivalent
- prior medical receptionist experience and training course work preferred
- knowledge of hospital and department mission, vision and values
- ability to operate technical equipment as acquired through orientation
- strong communication skills
- attention to detail
- ability to manage scheduling and patient information systems effectively
Job Qualifications
- High school diploma or equivalent
- prior medical receptionist experience preferred
- knowledge of hospital and department mission, vision and values
- familiarity with patient interface procedures
- ability to operate technical equipment acquired through orientation
Job Duties
- Correctly schedule patients by utilizing the computer-generated data prompts
- Cross trained to pre-register, register and, log in and log out patients
- Conduct residency and insurance screens on patients and advises the patient as to the assigned care source (i.e., their PCP, etc.) so that the appropriate referral can be made
- Correctly enter and appropriately update patient information via computer profiles
- Communicate with third party reimbursement agents to verify eligibility
- Complete referral form on a daily basis and ensures clinical information for specialty appointments is received prior to patient arrival
- Fully understand provider schedules and follow provider template guidelines
- Overbook provider schedules per provider request in a manner that minimizes patient wait times
- Manage physician's schedule so that there are an appropriate number of patients given within the allotted clinic time
- Correctly attach required medical record forms to medical records of new patients
- Accurately and efficiently process physicians' orders when required
- Correctly enter/schedule special tests, labs, x-rays, etc. via computer and/or designated process
- document appropriately when required
- Correctly process referrals and return appointments when required
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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