
Medical Receptionist Float, Mount Juliet North
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
This job opening is with a reputable healthcare provider operating in the Mount Juliet, Hermitage, and Lebanon areas of Tennessee. The organization focuses on delivering comprehensive medical services and maintaining a professional, patient-centered environment. Dedicated to high standards of care, the company values efficiency, clear communication, and an integrated team approach to healthcare. Its clinics serve a large demographic with multiple physicians, requiring seamless coordination to optimize patient flow and administrative accuracy. With a full-time position offering 32-40 hours weekly, the Medical Receptionist Float role involves working daytime shifts and includes up to 50% travel between the locations, emphasizing flexibility... Show More
Job Requirements
- High school education or equivalent
- 3-5 years experience in medical field
- Strong customer service and organizational skills
- Ability to multitask effectively in busy setting
- Knowledge of Medicare and insurance systems
- Experience with electronic medical records and scheduling systems
- Must be flexible and team oriented
- Good computer and typing skills
- Strong verbal and written communication
- Valid and unrestricted Tennessee driver’s license
- Proof of current automotive insurance
- Ability to stand or walk for 8-10 hours daily
- Ability to lift 10-15 pounds
- Ability to perform routine bending, pushing, pulling and twisting
- Ability to distinguish between numeric numbers
- Comfortable working in office environment with limited exposure to communicable diseases
Job Qualifications
- Excellent customer service skills
- Strong organizational and telephone skills
- Ability to handle busy front desk for multiple physicians
- Prior knowledge of medical reception practices and insurance protocols including Medicare
- Experience with electronic patient scheduling and electronic health record systems
- Flexible and strong work ethic
- Team player attitude
- Good computer and typing skills
- Effective verbal and written communication skills
- High school education or equivalent
- 3-5 years experience in medical field
- Skill in maintaining records
- Ability to establish and maintain effective relationships with patients and staff
- Ability to maintain quality control standards and follow guidelines
- Valid TN drivers license and proof of automotive insurance
Job Duties
- Follow sign-in procedures and verify completeness of new/update patient information sheet
- Enter new patient information or update established patient data
- Check insurance status, eligibility, account information and vital statistics
- Complete necessary paperwork and have patients sign eligibility forms
- Receive co-payments and fee-for-service payments and handle cash management
- Complete opening and closing of reception area with attention to cash and forms
- Maintain cleanliness and order of waiting and reception areas
- Monitor and communicate patient wait times
- Answer incoming calls and handle patient concerns or route to appropriate personnel
- Order front desk supplies and maintain a clutter-free, professional front office
- Coordinate staff time off and keep site manager informed
- Communicate office hour changes and monitor patient flow for reporting
- Manage billing and collections processes to maximize efficiencies
- Promote a professional atmosphere for employees, patients and visitors
- Monitor tracking of outstanding lab, diagnostic, and referral orders
- Assist site manager with organizing staff meetings and daily communications
- Report housekeeping and facility issues to management
- Notify appropriate parties of physician call schedule changes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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