Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.85
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible work schedule
Job Description
St. Joseph's is a renowned healthcare institution dedicated to delivering compassionate, patient-centered care while honoring the dignity and individuality of each person it serves. Rooted in a strong mission and core values, the institution strives to create healing environments that embody kindness, concern, reverence, excellence, and integrity. St. Joseph's vision is to be world-renowned for passionate patient care and outstanding clinical outcomes, reflecting its commitment to exceptional healthcare quality and stewardship. With an emphasis on relationship-based care, the hospital fosters therapeutic connections between caregivers and patients, actively involving patients in their care planning and decision-making processes. This approach ensures that... Show More
Job Requirements
- high school graduate or equivalent
- one to two years experience preferred
- knowledge of multi-line telephones
- knowledge of PC and appropriate software
- knowledge of office equipment and supplies
- good communication skills both oral and written
- good interpersonal skills
- ability to maintain confidentiality
- customer service orientated
- ability to stand, walk, sit, and lift as required
Job Qualifications
- high school graduate or equivalent
- business school or formal secretarial training a plus
- one to two years experience preferred
- participates in orientation and continuing education
- good communication skills both oral and written
- good interpersonal skills
- customer service orientated
- solid understanding of service-related terminology
Job Duties
- promote a healthy work environment
- work collaboratively with CNY Family Group
- review CCDs for CNY Family Group and route to appropriate team members
- collaborate and communicate regularly with management regarding goals, needs/concerns
- phone support - incoming and outgoing phone calls
- scanning and faxing documentation
- maintain confidentiality related to patients, family and employees
- answer telephone and route calls to proper person
- record and deliver messages
- use appropriate diction and grammar in conversations
- employ professional manners and tact in all dealings
- receives and distributes messages, packages and supplies to appropriate person or place
- implement the day-to-day operations of specific service or environment
- maintain a safe and secure environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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