Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Job Description
Nebraska Methodist Health System is a well-established and respected healthcare provider comprising four hospitals located in Nebraska and southwest Iowa, over 30 clinic locations, a nursing and allied health college, a medical supply distributorship, and a central laundry facility. Since the founding of Methodist Hospital in 1891, the organization has placed a strong emphasis on serving local communities through various initiatives, including financial assistance programs, health education, and outreach efforts aimed at diverse populations. The health system is committed to fostering an inclusive environment where all patients and employees are valued and respected, underscored by its status as an Affirmative... Show More
Job Requirements
- High school diploma or general educational development (G.E.D.)
- 6 months previous customer service experience preferred
- strong verbal communication skills
- computer proficiency including mouse and keyboard usage
- ability to follow instructions
- ability to work in a diverse healthcare environment
- ability to work as part of a team
- ability to maintain confidentiality of patient information
- ability to read, write, and comprehend written documents
- ability to multitask
- medium light work ability involving exerting up to 35 pounds of force
- occasional balancing, crouching, lifting, pulling, pushing, standing, stooping, twisting, and walking
- frequent carrying, grasping, keyboarding, reaching, repetitive motions, sitting, and speaking
- constant hearing and seeing
Job Qualifications
- High school diploma or general educational development (G.E.D.)
- 6 months previous customer service experience preferred
- strong verbal communication skills for positive interaction with staff and customers
- skilled in operating a computer including mouse and keyboard
- able to navigate scheduling, registration, and patient care applications
- ability to follow written and verbal instructions
- ability to work in a diverse healthcare environment
- ability to work as a team member
- ability to maintain patient information confidentiality
- ability to read, write, and comprehend various reports and documents
- ability to manage multiple tasks simultaneously and efficiently
Job Duties
- Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential data
- greets, directs, and assists patients with questions to facilitate patient care promptly
- answers telephone calls to schedule appointments, take messages, and direct calls to appropriate personnel
- prepares patient records for office visits by reviewing electronic medical records and chart contents
- handles insurance inquiries including assisting with referrals and completing necessary paperwork
- processes and distributes written communication and documents accurately
- provides appropriate care specific to the age of the patient to ensure comfort and understanding
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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