
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $19.25
Work Schedule
Standard Hours
Benefits
competitive pay
Excellent Benefits
Great work environment
Employee value and respect
Health Insurance
Paid Time Off
supportive team culture
Job Description
Nebraska Methodist Health System is a comprehensive healthcare provider serving communities across Nebraska and southwest Iowa. Established in 1891, the health system has grown to include four hospitals, over 30 clinic locations, and several specialized facilities including a nursing and allied health college, a medical supply distributorship, and a central laundry facility. Known for its long-standing commitment to community service and health education, Nebraska Methodist Health System emphasizes delivering compassionate and exceptional care through its Dedicated culture known as The Meaning of Care. This culture highlights the importance of empathy, teamwork, and patient-centered service, distinguishing Nebraska Methodist as a leader... Show More
Job Requirements
- High school diploma or General Educational Development (G.E.D.) required
- Six months previous customer services experience preferred
- American Heart Association Basic Life Support (BLS) preferred for Papillion position
- Strong verbal communication skills
- Skilled in operating a computer including mouse/keyboard and navigating scheduling, registration and patient care applications
- Ability to follow written and verbal instructions
- Ability to work in a diverse healthcare environment with diverse customer expectations
- Ability to work as a team
- Ability to keep patient information confidential
- Ability to read, write and comprehend various written reports and documents
- Ability to manage multiple tasks simultaneously and efficiently
Job Qualifications
- High school diploma or General Educational Development (G.E.D.) required
- Six months previous customer services experience preferred
- American Heart Association Basic Life Support (BLS) preferred for Papillion position
- Strong verbal communication skills
- Skilled in operating a computer including mouse/keyboard and navigating scheduling, registration and patient care applications
- Ability to follow written and verbal instructions
- Ability to work in a diverse healthcare environment with diverse customer expectations
- Ability to work as a team
- Ability to keep patient information confidential
- Ability to read, write and comprehend various written reports and documents
- Ability to manage multiple tasks simultaneously and efficiently
Job Duties
- Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information
- Greets, directs, and assists patients with questions to facilitate patient care in a prompt and polite manner
- Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service
- Prepares records for office visits by reviewing electronic medical records/chart contents
- Handles insurance inquiries by answering questions, assisting with referrals, and completing appropriate paperwork
- Processes and distributes written communication and documents accurately
- Provides appropriate care specific to the age of the patient to ensure understanding and comfort
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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