Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $19.25
Work Schedule
Standard Hours
Benefits
competitive pay
Excellent Benefits
Great work environment
Job Description
Nebraska Methodist Health System is a comprehensive healthcare organization that has proudly served the communities of Nebraska and southwest Iowa since its establishment in 1891. The system is comprised of four hospitals, more than 30 clinic locations, a nursing and allied health college, a medical supply distributorship, and a central laundry facility. This extensive network allows Nebraska Methodist Health System to provide a wide spectrum of healthcare services, from routine medical care to specialized treatments, underscoring a deep commitment to community health and well-being. The organization's mission prioritizes service to the community with programs including financial assistance, health education, and... Show More
Job Requirements
- High school diploma or General Educational Development (G.E.D.) required
- 6 months previous customer services experience preferred
- American Heart Association Basic Life Support (BLS) preferred for Papillion PT
- strong verbal communication skills for positive interaction with staff and customers in person and over the phone
- skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications
- ability to follow written and verbal instructions
- ability to work in a diverse healthcare environment with diverse customer expectations
- ability to work as a team
- ability to keep patient information confidential
- ability to read, write, and comprehend various written reports and documents
- ability to manage multiple tasks simultaneously and efficiently.
Job Qualifications
- High school diploma or General Educational Development (G.E.D.) required
- 6 months previous customer services experience preferred
- American Heart Association Basic Life Support (BLS) preferred for Papillion PT
- strong verbal communication skills for positive interaction with staff and customers in person and over the phone
- skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications
- ability to follow written and verbal instructions
- ability to work in a diverse healthcare environment with diverse customer expectations
- ability to work as a team
- ability to keep patient information confidential
- ability to read, write, and comprehend various written reports and documents
- ability to manage multiple tasks simultaneously and efficiently.
Job Duties
- Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information to ensure accurate information is maintained for each patient
- greets, directs, and assists patients with questions to facilitate patient care in a prompt and polite manner
- answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner and according to policies and procedures
- prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care
- handles insurance inquiries by answering questions, assisting with referrals, and completing appropriate paperwork to ensure exam charges are submitted to insurance within a timely manner
- processes and distributes written communication and documents (forms, letters, mail) accurately
- provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the "Population Specific Criteria."
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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