Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Flexible Schedule
employee wellness program
Job Description
InterMed is a well-established healthcare provider dedicated to delivering high-quality medical services to diverse patient populations. The company operates as a multi-specialty medical group offering a range of healthcare solutions designed to enhance the well-being of the communities it serves. With a commitment to patient-centered care, InterMed places great emphasis on fostering a welcoming and supportive environment for both patients and staff. This healthcare organization continuously strives to maintain excellence through effective communication, efficient processes, and up-to-date technology systems.
We are currently seeking a Patient Services Representative to join our team. This role is vital for ensuring a positive patie... Show More
We are currently seeking a Patient Services Representative to join our team. This role is vital for ensuring a positive patie... Show More
Job Requirements
- High school graduate
- Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
- Ability to work independently and accurately
- Ability to work well in busy environment
Job Qualifications
- High school graduate
- Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
- Ability to work independently and accurately
- Ability to work well in busy environment
Job Duties
- Greet incoming patients using friendly, respectful communication
- Obtain and document up-to-date demographic information for patient, including updated insurance information, license information, etc.
- Accept patient payments and document accordingly
- Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
- Maintain accurate transaction batches on credit card machine
- Balance cash drawer
- Assist billing office with problem resolution as necessary
- Notify clinical staff that patient has arrived via the EMR
- Make patient aware of any unusual delay in their appointment time
- Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
- Be familiar with forms necessary for patient appointments
- Including scanning, printing, assembling, and mailing patient packets
- Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
- Ability to prioritize telephone encounters
- Monitor automated confirmation calls and update EMR
- Flexibility and willingness to work as a team member
- Proficient with Windows based computer applications
- Accurate transcribing and data entry skills
- Excellent typing and accurate documentation of patient encounter
- Advise patient if they can proceed with appointment or need to reschedule
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter