Medical Receptionist / Escondido / Full Time (570)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $23.00
Work Schedule
Standard Hours
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid holidays
Paid Time Off
sick days
Job Description
Advanced Metabolic Care & Research (AMCR) is a premier endocrinology practice located in Escondido, California, specializing in cutting-edge care and treatment for patients dealing with diabetes, obesity, thyroid disease, and other metabolic disorders. With over 30 years of experience serving the San Diego community, AMCR has established itself as a trusted provider dedicated to improving the health and well-being of its patients through a patient-centered approach and a collaborative, multidisciplinary environment. The practice prides itself on combining exceptional clinical expertise with innovative treatment solutions, ensuring every patient receives comprehensive and compassionate care tailored to their unique metabolic health needs. AMCR... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year of experience in a healthcare front office or customer service setting
- bilingual in English and Spanish
- proficiency with electronic health records and Microsoft Office Suite
- ability to manage multiple tasks simultaneously and maintain composure in a fast-paced clinical environment
- ability to remain stationary for extended periods
- effective telephone and in-person communication skills
- occasional lifting of materials up to 25 pounds
- availability to work Monday to Friday, 8 AM to 5 PM
- willingness to participate in occasional evening or weekend events
Job Qualifications
- High school diploma or equivalent
- associate degree or completion of administrative/medical office training program preferred
- minimum of 1 year of experience in healthcare front office or customer service setting
- strong interpersonal and communication skills
- bilingual in English and Spanish required
- proficient with electronic health records and Microsoft Office Suite
- ability to manage multiple tasks simultaneously and maintain composure in a busy environment
Job Duties
- Greet patients with warmth and professionalism upon arrival
- complete patient check-in and check-out processes including collection of co-pays and signatures
- provide patients with necessary forms and instructions for visits or procedures
- assist patients with scheduling follow-up visits or specialty referrals
- answer multi-line phones promptly and professionally directing calls
- schedule, reschedule, and cancel appointments using EHR/practice management system
- provide appointment reminders and patient instructions
- relay non-clinical messages between patients and medical staff
- accurately collect and update patient demographics and contact information
- ensure patient records are complete and accurate for billing and communication
- verify insurance coverage and eligibility prior to appointments
- inform patients of any coverage issues or financial responsibilities
- maintain inventory of front desk supplies and place orders as needed
- serve as welcoming point of contact for job candidates and visiting staff
- assist with onboarding preparation and coordination
- support planning and logistics for patient-facing events
- participate in quality improvement initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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