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Medical Receptionist - ENGLISH/SPANISH REQUIRED
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $19.00
Work Schedule
Standard Hours
Benefits
Sign-On Bonus
Health Insurance
Dental Insurance
Paid Time Off
remote work opportunities
Professional Development
Employee assistance program
Job Description
Pediatric Associates, founded in Hollywood, Florida, in 1955, is the nation's pioneering pediatric primary care medical home, operated by a team of dedicated pediatricians and pediatric care teammates. Known for its clinician-led, evidence-based approach, this organization emphasizes innovation and high-quality care centered around pediatric patients. Over the decades, Pediatric Associates has developed a reputation for compassionate care and commitment to improving the health and well-being of children across multiple office locations nationwide. With a focus on family-centered care, the company fosters a welcoming environment not only for its young patients but also for their families, providing comprehensive and coordinated medical... Show More
Job Requirements
- Bilingual in Spanish and English, fluent in both
- Minimum one year experience in a medical office setting preferred
- Valid and active driver’s license
- Ability to learn and practice company procedures, policies, and protocols
- Proficient communication skills in written and verbal form
- Knowledge of medical terminology and computer systems desired
- Ability to maintain patient confidentiality
- Excellent customer service and phone etiquette
- Capable of handling administrative tasks including filing and document management
- Willingness to travel 15-20% to other offices
- Ability to perform physical requirements including standing, sitting, lifting up to 10 lbs, and manual dexterity
Job Qualifications
- Minimum one year experience in a medical office setting preferred
- Active and valid driver’s license upon hire and during employment
- Ability to learn and practice Pediatric Associates' procedures, policies, and protocols
- Proficient grammar, spelling, and verbal skills for communication with patients, providers, and staff
- Ability to read, comprehend, and follow oral and written instructions
- Knowledge of computer and medical terminology desired
- Ability to interact effectively and maintain professional work relationships
- Excellent customer service skills with professional and friendly demeanor
- Strong phone skills and etiquette, able to speak clearly and concisely
- Good judgment and ability to maintain patient confidentiality
- Experience using computer systems, scanners, printers, and fax machines
- Ability to file documents alphabetically and numerically
Job Duties
- Check-in patients upon arrival, update demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, provide consents for signature and appropriate health questionnaires
- Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments
- Verify patient insurance through Batch Eligibility or on demand, contact patients with inactive insurance or inappropriate PCP
- Post patient charges and payments, complete charge and payment reconciliation
- Scan and upload documents through the Document Management system
- Sort and deliver mail and prior authorization documents received by courier, maintain a clean work area and patient waiting area
- Participate in staff and educational meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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