Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a well-established dermatology practice dedicated to providing exceptional skin care services to patients in the Raleigh area, specifically at our Southern Dermatology office. We are committed to maintaining high standards of patient care, combining medical expertise with a compassionate approach to ensure the best possible outcomes for each patient. Our team is composed of experienced dermatologists, clinical staff, and support personnel who work collaboratively in a fast-paced, patient-centered environment. We pride ourselves on fostering a welcoming and professional atmosphere that emphasizes respect, efficiency, and personalized care. As part of our commitment to excellence, we utilize advanced... Show More
Job Requirements
- High school diploma or GED
- 1 to 3 years of relevant medical receptionist experience preferred
- experience in a medical office or dermatology practice preferred
- prior dermatology office experience strongly preferred
- excellent customer service skills
- knowledge of HIPAA regulations
- ability to multitask in a busy front desk setting
- strong organizational skills
- proficiency with EMR/EHR systems
- experience with multi-line phone systems
- ability to operate standard office equipment
- fluent English communication
- physical ability to sit for prolonged periods, stand occasionally, bend, reach, and lift up to 30 pounds
- willingness to travel to nearby offices if needed
Job Qualifications
- High school diploma or GED required
- 1 to 3 years of recent experience as a medical receptionist, medical front desk, or healthcare receptionist preferred
- experience working in a medical office, clinic, surgical practice, or dermatology office preferred
- prior dermatology experience strongly preferred
- excellent customer service and patient communication skills
- knowledge of HIPAA regulations and patient privacy practices
- ability to multitask and manage a high-volume front desk environment
- strong organizational and time management skills
- comfortable working in a fast-paced medical office setting
- detail-oriented with strong accuracy in data entry
- experience using a multi-line phone system
- proficient with standard office equipment (computer, scanner, copier, fax)
- EMR/EHR experience required (such as EMA, ModMed, Epic, or similar systems)
- fluent in English (bilingual skills a plus, if applicable)
- ability to alphabetize and maintain organized medical records and files
- willingness to travel to nearby office locations for coverage when needed
Job Duties
- Greet and check in patients in a professional and welcoming manner
- manage patient scheduling, appointment confirmations, and referrals
- answer and screen calls using a multi-line phone system
- enter and update patient demographics and insurance information in the electronic medical record (EMR) system
- verify insurance eligibility and review patient charts for accuracy
- collect copays, balances, and patient payments
- check out patients and schedule follow-up appointments
- maintain smooth front office operations and patient flow
- scan, upload, and distribute medical records, faxes, and correspondence
- respond promptly to patient messages and internal communication
- assist with basic billing and insurance-related questions
- help maintain office and product inventory
- place supply orders as needed
- perform end-of-day duties including reports and payment reconciliation (when assigned)
- support clinical and administrative staff as needed
- perform other duties as assigned by management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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