Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.05 - $26.11
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
flexible scheduling
Job Description
Hillsboro Medical Center is a well-established healthcare facility dedicated to providing exceptional medical services to the community. Known for its commitment to patient-centered care, Hillsboro Medical Center focuses on creating a welcoming and efficient environment for both patients and their families. The medical center has built a reputation for professionalism, compassionate care, and advanced medical practices, making it a trusted name in healthcare services within the region. As a leading medical institution, Hillsboro Medical Center supports a diverse and dynamic team of healthcare professionals who work collaboratively to ensure outstanding patient outcomes and satisfaction. The center values integrity, diversity, and... Show More
Job Requirements
- No formal education required
- prior medical clinic experience preferred
- experience using EMR preferred
- current BLS certification preferred
- demonstrated proper appearance and personal conduct
- effective verbal and written communication
- good grammar and spelling
- excellent customer service skills
- ability to multitask and handle interruptions
- ability to work independently
- knowledge of medical terminology and insurance coverage
- ability to schedule patients and follow clinic protocols
- basic computer proficiency
- bilingualism in Spanish and English is a plus
Job Qualifications
- High school graduate or GED preferred
- prior medical clinic experience preferred
- experience using electronic medical records (EMR)
- current BLS certification preferred
- effective communication skills
- excellent customer service skills
- good telephone etiquette and interpersonal communication
- strong organizational and multitasking abilities
- ability to work independently with minimal supervision
- knowledge of medical terminology and insurance authorization processes
- proficiency with basic computer skills including word processing and scheduling software
- bilingual in Spanish and English preferred
Job Duties
- Greets and checks patients in and out
- operates multi-line telephone system and handles calls according to clinic protocols
- enters patient information into computer systems
- schedules new and established patient appointments on computerized scheduling system
- takes accurate messages and routes them appropriately within the clinic
- triages and documents telephone calls including medication refill requests, complaints, and urgent health concerns
- collects co-payments and handles insurance information
- balances cash drawer and completes financial deposits
- manages appointment cancellations and rescheduling
- prepares insurance referrals and obtains necessary authorizations
- sends copies of chart notes to primary care physicians and patient accounting
- maintains organized work area and manages mail distribution
- attends staff meetings and insurance workshops
- completes mandatory education and regulatory licensure requirements
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Job Qualifications
Experience
No experience required
Job Location
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