Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Job Description
Hillsboro Medical Center is a prominent healthcare facility dedicated to delivering comprehensive medical services and exceptional patient care within the Hillsboro community. The center is committed to fostering a supportive environment that emphasizes quality healthcare, patient satisfaction, and operational excellence. With a team of skilled medical professionals and staff, the facility prioritizes innovative health solutions and compassionate service to meet the diverse medical needs of its patients. As a community-oriented healthcare provider, Hillsboro Medical Center offers a range of specialties and services designed to promote wellness and recovery in a welcoming environment. The facility values diversity, equal employment opportunities, and... Show More
Job Requirements
- High school graduate or GED preferred
- Prior medical clinic experience preferred
- Experience using an EMR preferred
- Current BLS certification preferred
- Effective communication skills
- Good telephone and interpersonal communication abilities
- Strong grammar and spelling skills
- Excellent customer service skills
- Good organization and multitasking ability
- Ability to function independently
- Knowledge of medical terminology, insurance authorization, and scheduling
- Basic computer skills
- Bilingual in Spanish and English preferred
Job Qualifications
- High school graduate or GED preferred
- Prior medical clinic experience preferred
- Experience using an electronic medical record system preferred
- Current BLS certification preferred
- Effective communication skills including listening, paraphrasing, and interacting with diverse populations
- Good telephone and interpersonal communication abilities
- Strong grammar and spelling skills
- Excellent customer service skills
- Good organization and multitasking ability with frequent interruptions
- Ability to function independently with minimal supervision
- Knowledge of medical terminology and insurance authorization processes
- Understanding of insurance coverage pertaining to co-payments and referrals
- Ability to schedule new and established patients and follow walk-in protocols
- Basic computer skills including word processing, windows applications, and scheduling software
- Bilingual in Spanish and English preferred
Job Duties
- Checks in patients including gathering patient information, entering into computer, collecting co-payments, creating new charts and handling insurance information appropriately
- Checks out patients addressing additional patient concerns or needs
- Schedules patients correctly through EMR and within provider guidelines
- Operates multi-line telephone system and triages calls to determine urgency, transfers or leaves messages for staff, and follows up on telephone inquiries
- Documents and triages telephone calls regarding medication refills, complaints, inquiries, and urgent health concerns
- Monitors missed appointments and handles per protocol
- Obtains prior medical records and studies if appropriate
- Routes faxes, prescription refills, test result requests, and insurance inquiries appropriately
- Updates financial records for customers and enters patient billing and insurance information
- Collects, sorts, and distributes mail daily
- Responds to correspondence via telephone or written communication
- Maintains organized work area and closes clinic by balancing cash drawer and completing deposits
- Completes insurance referrals by preparing paperwork, obtaining authorization, and handling denials
- Sends chart notes copies to primary care physicians and patient accounting as needed
- Attends monthly staff meetings
- Communicates supply needs timely
- Attends insurance workshops and reads updates
- Completes all mandatory education and licensure requirements to meet regulatory standards
Job Qualifications
Experience
No experience required
Job Location
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