Medical Receptionist - Clinic - Unite Here Clinic - Full-Time- Days
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible Schedule
Job Description
MLK Community Hospital & Foundation is a prominent healthcare institution located at 1122 W Washington Blvd in Los Angeles, California. As a key provider within the region, the hospital serves a diverse patient population with a strong commitment to delivering exceptional healthcare services. The organization is dedicated to fostering a supportive and efficient ambulatory clinic environment, ensuring patients receive timely and compassionate care. MLK Community Hospital has an outstanding reputation for community-focused medical services, emphasizing patient-centric approaches and continuous improvement in healthcare delivery. They strive to maintain a welcoming atmosphere where both patients and staff feel valued and respected.
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Job Requirements
- High school graduate or GED
- minimum one year experience in medical front office environment
- experience verifying insurance eligibility
- ability to handle multiple tasks simultaneously
- excellent interpersonal and communication skills
- knowledge of electronic medical record systems
- attention to detail
- ability to maintain confidentiality
- availability to work full-time
- ability to respond to emergencies according to protocol
Job Qualifications
- High school graduate or GED
- at least one year of experience in a medical front office setting
- experience with direct handling of insurance eligibility and verification
- preferred medical assistant front office experience
- strong customer service skills
- ability to multitask and work in a fast-paced environment
- proficiency in using electronic medical records systems
- excellent communication and organizational skills
Job Duties
- Warmly greet all patients and visitors as soon as they enter the office suite or waiting area
- assist patients in signing in upon their arrival
- validate, collect, obtain signatures, and enter patient information into EMR system
- verify insurance eligibility and collect co-payments
- answer front desk telephone and route calls appropriately
- schedule and reschedule patient appointments
- maintain a clean and welcoming reception area
- monitor appointment schedules and notify providers of patient arrival and delays
- ensure confidentiality of patient information
- manage front office inventory and place supply orders
- respond to emergencies following protocols
- perform clerical duties such as filing and photocopying
- contribute to team efforts and follow policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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