Medical Receptionist - Cardiology - Physician Practice
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.33 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Retirement benefits
Job Description
Hackensack Meridian Health is a prominent healthcare organization dedicated to helping patients live better and healthier lives. Rooted in a culture of connection and collaboration, Hackensack Meridian Health treats its employees as valued team members, emphasizing mutual support and community engagement. This healthcare leader is committed to advancing its mission to transform healthcare and serve as a positive change agent in the industry. Employees benefit from competitive compensation packages and comprehensive benefits, which include health, dental, vision, paid leave, tuition reimbursement, and retirement opportunities. With an inclusive environment that encourages ongoing education and teamwork, Hackensack Meridian Health prioritizes patient-centered care... Show More
Job Requirements
- High School diploma or GED equivalent
- ability to learn quickly and adapt
- strong accountability and teamwork orientation
- dedication to education and patient care
- ability and willingness to travel within 30 minutes of home
- excellent communication and customer service skills
- willingness to work additional hours and cross cover locations as necessary
Job Qualifications
- High School diploma, general equivalency diploma (GED), or GED equivalent programs
- ability to learn quickly and adapt to changing patient needs
- strong sense of accountability for improving patient and caregiver lives
- exceptional focus on teamwork
- dedication to ongoing education
- passion and ability to deliver high-quality, patient-focused care
- prior receptionist or clerical experience in a medical office is preferred
- Epic system experience is preferred
- CPR certification is preferred
Job Duties
- Receive and direct all communication courteously and consistently
- adhere to HIPAA guidelines and office policy
- answer phone calls quickly and direct appropriately
- greet patients and visitors in a prompt, courteous, and helpful manner
- assist patients with the sign-in process
- support financial responsibilities, including staying abreast of reimbursement and billing procedures
- verify information on Audit Journal
- prepare bank deposits and credit card batches
- sign and date completed daily cash receipts
- monitor general office supply inventory and equipment
- notify Practice Manager when supplies are low and initiate orders
- manage patient check-in process, including verifying demographic information, collecting copayments, verifying insurance eligibility, obtaining referrals, and ensuring completion of necessary paperwork
- manage patient check-out process, including posting charges and payments, collecting balances, and scheduling future appointments
- promote patient satisfaction through friendly and helpful interactions
- maintain efficient and accurate filing and record maintenance
- assemble new patient folders
- retrieve and return records according to protocol
- adapt work schedule to meet the practice’s needs, including working additional hours and cross-covering as necessary
- serve as a pre-loader for the EMR system
- perform other duties and projects as assigned
- adhere to organizational competencies and standards of behavior
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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