Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Paid training
Employee wellness programs
Job Description
WindRose Health Network is a leading healthcare organization dedicated to providing comprehensive and compassionate medical services to diverse populations across all age groups, including infants, children, adolescents, young adults, older adults, and geriatric patients. As an Equal Opportunity Employer, WindRose Health Network emphasizes inclusivity and excellence in healthcare delivery, investing in a professional and supportive work environment for its employees. The organization is well-regarded for its commitment to patient-centered care, innovative health programs, and a strong focus on community health and well-being. With a reputation for quality and integrity, WindRose Health Network continually strives to improve health outcomes through effective... Show More
Job Requirements
- Current Indiana driver’s license
- effective computer and office equipment skills
- analytical and problem-solving abilities
- solid time management skills
- knowledge of office safety issues
- good interpersonal skills
- bilingual in Spanish
- High School graduate or GED
- minimum two years of receptionist or service desk experience, preferably in healthcare
- interpreting or translating experience preferred
- knowledge of Microsoft Word and spreadsheet software
- preferred working knowledge of EMR system
Job Qualifications
- High School graduate or GED
- at least two years of experience as a receptionist or service desk attendant
- preferably healthcare experience
- interpreting or translating experience preferred
- certification as a Medical Interpreter preferred
- proficiency in Microsoft Word
- proficiency in Microsoft Excel or Access
- working knowledge of electronic medical record systems preferred
- bilingual in Spanish
Job Duties
- Greet consumers and visitors in a courteous, welcoming manner
- respond to incoming telephone calls by providing information, directing calls, taking messages, and scheduling appointments
- verify registration information and update patient demographics
- complete registration for new patients, including insurance and payer information
- distribute new information packets and complete necessary forms
- instruct consumers on sliding fee scale and Assisted Medication Program
- collect patient co-pays and payments
- schedule and reschedule appointments according to guidelines
- act as liaison between consumers and staff
- monitor waiting area and maintain neatness
- assist with patient check-out process including payments and receipts
- maintain a clean and neat front office environment
- serve as liaison between front office and back office
- assist with mail distribution, medical records requests, and provider communication
- maintain office supplies
- adhere to confidentiality policies
- use bilingual skills for interpretation and translation
- prepare reports and documentation
- attend meetings and training sessions
- perform other assigned operational tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: