Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Life insurance
Short-Term Disability coverage
mental health services
Vision Insurance
Dental Insurance
supplemental insurance options
401k with company matching
Employee Discounts
HSA and FSA/dependent care
Tuition Assistance
certification reimbursement
Job Description
Epiphany Dermatology is a rapidly expanding dermatology services company headquartered in Austin, TX. Founded with the mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the United States, the company has grown significantly since its inception in 2015. Starting from a single clinic, Epiphany Dermatology now operates nearly 100 dermatological clinics nationwide, making it a leader in the specialized healthcare sector. As a company, Epiphany Dermatology prides itself on innovation, growth, and a commitment to delivering quality care, all while fostering an inclusive and supportive work environment for its employees. The organization places... Show More
Job Requirements
- High school diploma
- Minimum of 2 years experience as a medical receptionist highly preferred
- Comfortable multitasking in a fast-paced environment
- Ability to maintain composure under pressure
- Knowledge of insurance industry
- Strong computer skills
- Ability to comply with HIPAA standards and policies
Job Qualifications
- High school diploma required
- Minimum of 2 years experience as a medical receptionist preferred
- Experience in a medical practice or ambulatory environment preferred
- Knowledge of insurance industry highly desired
- Strong computer skills
Job Duties
- Greet, welcome, and register patients while minimizing and solving wait times or other reception area issues
- Collect, verify, and document patient information including demographics, validation of identity, insurance details, intake forms, and prior authorizations
- Collect signatures on documents such as HIPAA privacy statement, consent forms, authorization for treatment, and release of information
- Accurately identify fee scale/co-pay determinations and process visit charges, co-pays, deductibles, previous cash balances, and overdue payment notices
- Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion
- Prepare for upcoming visits including review of next day activities, visit reminders, document preparations, form completion and chart flags
- Perform appointing functions such as scheduling, cancellations, reschedules, visit cycles, and wait lists
- Conduct patient check-out duties including scheduling next appointments and providing patient education handouts and instructions
- Maintain medical records with timely input of incoming scans, documents, or test results
- Work with healthcare team to ensure smooth and efficient patient flow and operations
- Participate in staff meetings and provide constructive input for improvements
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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