Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $17.50
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Retirement Plan
Life insurance
short-term disability
long-term disability
Paid maternity/paternity leave
Mental health day
Calm subscription
Job Description
Crossroads Treatment Centers is a leader in providing accessible, high-quality medication assisted treatment (MAT) for opioid use disorder (OUD) across the United States. Since its founding in 2005, Crossroads has been committed to combating the opioid epidemic by offering an evidence-based, comprehensive approach to treatment proven to prevent overdose deaths and support long-term recovery. With a strong presence that includes outpatient and office-based clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia, Crossroads serves more than 26,500 patients annually. The organization prides itself on its diverse and inclusive culture, dedicated to fostering an environment... Show More
Job Requirements
- High school diploma or GED required
- Customer service experience preferred
- Experience in healthcare, addiction medicine, or office administration preferred
- Ability to work early morning hours and rotating Saturdays
- Commitment to providing compassionate patient care
- Strong attention to detail
- Ability to handle confidential patient information
- Willingness to participate in ongoing training
Job Qualifications
- High school diploma or GED
- Customer service experience in a fast-paced environment preferred
- Experience in healthcare, addiction medicine, or office administration preferred
- Ability to maintain professionalism and a friendly demeanor
- Strong organizational and multitasking skills
- Ability to work collaboratively with medical and clinical teams
- Good communication skills
Job Duties
- Provide excellent customer service by checking in patients and receiving payments
- Maintain a friendly and professional attitude to offer a white glove experience
- Guide new patients through their intake process to ensure an exceptional experience
- Collect urine and saliva samples for patient drug screens as needed
- Maintain daily financial records and reports
- Coordinate with medical and clinical staff to schedule and manage intakes
- Provide clerical and logistical support to clinic operations
- Oversee patient accounts and manage financial responsibilities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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