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American Family Care logo

Medical Receptionist and Administrative Assistant for multiple Clinics

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $30.00
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Work Schedule

Flexible
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Benefits

401(k) matching
Bonus based on performance
Company parties
competitive salary
Dental Insurance
Employee Discounts
flexible schedule
free food and snacks
Health Insurance
Paid Time Off

Job Description

American Family Care (AFC) stands as one of the largest and most respected primary and urgent care providers in the United States, operating with a patient-first approach that serves millions annually. Established as a leading healthcare company, AFC focuses on offering accessible, high-quality medical care through its state-of-the-art centers that operate seven days a week on a walk-in basis. The clinics specialize in treating acute illnesses and injuries, workers' compensation cases, and occupational medicine needs, featuring onsite laboratories and in-house X-ray facilities. With over 250 clinics nationwide and a network of 800 physicians, AFC continues to expand its reach while... Show More

Job Requirements

  • High school graduate or equivalent
  • previous medical clerical experience preferred
  • good computer knowledge including Microsoft Office
  • excellent communication and phone skills
  • attention to detail and accuracy
  • ability to manage multiple administrative tasks simultaneously
  • friendly and professional demeanor
  • ability to handle payments and maintain financial documentation

Job Qualifications

  • High school graduate or equivalent
  • associate or bachelor's degree preferred
  • previous medical clerical experience preferred
  • good computer knowledge, e.g., Microsoft Office
  • accuracy and detail orientation
  • positive customer service skills
  • well-groomed appearance
  • clear and articulate phone mannerisms

Job Duties

  • Familiar with medical billing
  • front desk and reception skills
  • good phone and follow up skills
  • work with insurance companies and follow up with patients for billing and A/R
  • accounts payable
  • manage administrative tasks
  • greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards as needed
  • register patients, update patient records, verify insurance accurately and timely, and check patients in and out
  • determine, collect, and process patient payments and address collection and billing issues
  • respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • balance daily patient charges (cash, check, credit cards) against system reports
  • complete closing procedures by preparing closing documentation and submitting required reports
  • complete cash control procedures and secure financial assets
  • maintain complete and accurate documentation
  • other duties and responsibilities as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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