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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
competitive pay
Excellent Benefits
Great work environment
valued employees
team environment
Financial assistance programs
Health education outreach
Job Description
Nebraska Methodist Health System is a comprehensive and well-established healthcare organization that operates four hospitals across Nebraska and southwest Iowa, along with more than 30 clinic locations, a nursing and allied health college, a medical supply distributorship, and a central laundry facility. The system has a deep-rooted history dating back to the chartering of Methodist Hospital in 1891, making it one of the longstanding pillars in regional healthcare. Nebraska Methodist Health System is dedicated to serving its communities through exceptional care, health education, outreach, and community benefit activities, emphasizing financial assistance and accessibility for diverse populations. The health system fosters... Show More
Job Requirements
- High School Diploma or General Educational Development (G.E.D.) required
- Six months previous customer service experience preferred
- Strong verbal communication skills
- Skilled in computer operation including mouse, keyboard, scheduling, registration, and patient care applications
- Ability to follow written and verbal instructions
- Ability to work in diverse healthcare environment
- Ability to work as a team
- Ability to maintain patient confidentiality
- Ability to read, write, and comprehend various reports and documents
- Ability to manage multiple tasks efficiently
Job Qualifications
- High School Diploma or General Educational Development (G.E.D.) required
- Six months customer service experience preferred
- Strong verbal communication skills for positive interaction with staff and customers
- Skilled in operating a computer and navigating scheduling, registration, and patient care applications
- Ability to follow written and verbal instructions
- Ability to work in a diverse healthcare environment
- Ability to work as a team
- Ability to keep patient information confidential
- Ability to read, write, and comprehend various written reports and documents
- Ability to manage multiple tasks simultaneously and efficiently
Job Duties
- Register patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information
- Greet, direct, and assist patients with questions to facilitate patient care in a prompt and polite manner
- Answer telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service
- Prepare records for office visits by reviewing Electronic Medical Records
- Handle insurance inquiries by answering questions, assisting with referrals, and completing necessary paperwork
- Process and distribute written communication and documents accurately
- Provide appropriate care specific to the age of the patient to ensure understanding and comfort
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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