Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Training opportunities
Employee assistance program
Retirement Plan
Job Description
The hiring establishment is a reputable healthcare organization known as IHA which operates numerous specialty medical offices. IHA is part of the larger Trinity Health system, which is committed to providing high-quality healthcare services that are patient-centered and community-focused. As a healthcare provider, IHA emphasizes compassionate care, professionalism, and efficiency to ensure excellent patient outcomes. The organization values a service-oriented work environment that supports patients, families, and medical staff in a positive and professional manner. \n\nThis position is for a Medical Receptionist who will serve as the first point of contact for external customers both in person and via telephone.... Show More
Job Requirements
- High school diploma or GED or valid work permit for ages 15-17
- 1-2 years of experience in medical or physician office or customer service environment preferred
- understanding of insurance verification
- excellent written, verbal and face-to-face communication skills
- proficiency with patient care procedures and organizational policies
- service-oriented attitude and courteous approach
- proficiency with desktop and Windows-based computer systems including EMR
- ability to perform mathematical calculations
- knowledge of medical terminology
- ability to work collaboratively in team environment
- ability to work effectively with diverse populations
- ability to cross-train in other areas of practice
- good organizational and time management skills
- sound judgment and problem-solving ability
- ability to handle confidential information
- ability to drive to various locations
- completion of competency-based training program
Job Qualifications
- High school diploma or GED or valid work permit for ages 15-17
- 1-2 years of experience in medical or physician office or customer service environment preferred
- coursework in insurance, billing or medical practice preferred
- proficient in patient care procedures and organizational policies
- excellent written and verbal communication skills including phone etiquette
- proficient in standard desktop and Windows-based computer systems including EMR, Microsoft Word, Excel, Outlook and intranet navigation
- knowledge of medical terminology
- ability to work collaboratively in a team-oriented environment
- strong organizational and time management skills
- ability to exercise sound judgment and problem-solving skills
- ability to handle confidential patient and organizational information
- ability to travel to other office locations as needed
Job Duties
- Greets all individuals arriving at the office courteously and ensures their needs are met
- obtains necessary patient registration information and verifies insurance eligibility
- prepares patient charts and notifies clinical staff of patient arrival
- completes patient forms, collects payments and posts charges accurately
- retrieves and files electronic medical records and paper charts
- answers telephone in accordance with office etiquette and relays messages promptly
- schedules and confirms appointments based on office protocols
- assists with clinic reschedules and patient contact
- sends out new patient paperwork via appropriate channels
- manages daily work queue and supports overdue report management and patient outreach
- monitors and organizes work area and waiting room cleanliness
- attends meetings and training as assigned
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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