Medical Receptionist

Jacksonville, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan

Job Description

Florida Physician Specialists is a well-established healthcare organization known for providing exceptional medical services across various specialties. They are dedicated to ensuring patients receive quality care in a professional and compassionate environment. The company operates multiple clinics in Florida, including the Mciver Clinic CR210 location, which is currently seeking a Front Desk Receptionist to join their team. This healthcare provider is committed to patient satisfaction and upholding the highest standards of medical practice, making it a respected choice for both patients and healthcare professionals in the region.

The Front Desk Receptionist role at Florida Physician Specialists is a pivotal positio... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience in a healthcare setting preferred
  • Prior front desk experience in a medical office setting preferred
  • Ability to consistently deliver excellent customer service with a patient-care focus
  • Excellent communication skills both verbally and in writing
  • Energetic, enthusiastic and generally cheerful disposition
  • Ability to handle sensitive and confidential information
  • Computer proficiency
  • Must hold and maintain active driver’s license
  • Pass MVR screening upon hire and annually

Job Qualifications

  • Prior customer service experience in a healthcare setting preferred
  • Prior front desk experience in a medical office setting preferred
  • Ability to consistently deliver excellent customer service with a patient-care focus
  • Excellent communications skills, both verbally and in writing
  • Energetic, enthusiastic and generally cheerful disposition
  • Ability to handle sensitive and confidential information
  • Computer proficiency
  • High School Diploma or equivalent required

Job Duties

  • Greet all patients at the front desk and on the phone promptly upon their arrival and offer immediate assistance
  • Always represent the practice with a positive and helpful disposition
  • Collect patient personal data and insurance information
  • Confirm information on file is correct with all returning patients and update if necessary
  • Ensure waiting area and lobby are always tidy and presentable
  • Assist all patients, drug representatives, and visitors and ensure no unauthorized entry into the back office
  • Maintain basic office supplies in order to ensure front desk efficiency
  • Answer questions and provide other information as requested
  • Direct calls to other departments as needed
  • Relay necessary messages to staff
  • Maintain the strictest patient confidentiality and adhere to HIPAA guidelines
  • Occasional travel between division offices may be required. Must hold and maintain active driver’s license and pass MVR screening upon hire and annually

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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