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Memorial Healthcare

Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program

Job Description

Memorial Healthcare (MHC) is a reputable healthcare provider known for delivering comprehensive medical services with a focus on patient and family-centered care. Situated as a leader in the healthcare industry, Memorial Healthcare continuously strives to ensure quality, compassion, and professionalism across all its departments and facilities. With a commitment to excellence and a strong ethical foundation, MHC operates under a mission, vision, and value system that promotes outstanding customer service and compliance with healthcare standards.

Memorial Healthcare is currently seeking a capable and dedicated Medical Receptionist to join their team. This role reports directly to the Practice Manager and Practi... Show More

Job Requirements

  • High school diploma or equivalent
  • current Basic Life Support certification
  • minimum of one year experience in a medical provider office as a receptionist or medical assistant preferred
  • ability to travel independently throughout all facilities
  • proficiency with modern office, computer, and telephone equipment
  • ability to sit for long periods
  • ability to adapt and maintain focus in fast-paced, changing or stressful situations
  • effective verbal and written communication skills
  • ability to read and interpret various documents
  • ability to see and hear for work-related purposes
  • ability to interact professionally and courteously with co-workers, staff, patients, and customers
  • ability to remain calm during adversity
  • open, honest, and tactful communication
  • teamwork skills
  • positive, cooperative, and motivated attitude

Job Qualifications

  • High school diploma or equivalent
  • current Basic Life Support certification
  • minimum of one year experience in a medical provider office as a receptionist or medical assistant with administrative responsibilities preferred
  • proficiency in using modern office, computer, and telephone equipment
  • effective verbal and written communication skills
  • understanding of provider office operations

Job Duties

  • Open office (unlock doors, turn on all equipment, etc.)
  • disconnect answering service and facilitate messages
  • answer telephone in a timely manner
  • take messages and give them to appropriate person within 30 minutes
  • check automated patient reminder system and call patients who have not confirmed their appointments
  • greet all patients and vendors professionally
  • assist patients with check-in and update demographic and insurance information
  • scan insurance cards and HIPAA documents into EMR
  • provide Medicare and Medicaid patients with Provider Based Billing requirements and obtain signatures
  • verify and update insurance authorization
  • scan patient medical records into EMR
  • schedule patient appointments
  • process patient discharges according to policy
  • comply with quality programs including telephone communication and documentation
  • provide clear documentation in EMR
  • maintain cleanliness of waiting room
  • verify and update daily transactions
  • balance credit card terminal and run reports
  • monitor and order office supplies
  • maintain providers' schedules in computer
  • facilitate daily office mail
  • process release of medical records requests
  • maintain and balance petty cash
  • work scheduled hours as assigned
  • support hospital mission, vision, values, policies, and code of ethical behavior

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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