Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.69
Work Schedule
Rotating Shifts
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a leading community-based medical group committed to sustaining the health and well-being of the communities it serves. With a strong focus on teamwork, robust medical resources, and exceptional care and service, ProHealth Physicians embodies the mission of "Caring. Connecting. Growing together." The organization prides itself on offering an environment where employees can thrive while making meaningful contributions to healthcare. As part of a sophisticated network, ProHealth Physicians provides access to cutting-edge medical facilities and a collaborative work culture designed to improve patient outcomes and professional development. This collective pursuit of... Show More
Job Requirements
- High school diploma/GED or higher
- 1+ years of receptionist experience or equivalent customer service or admin-related experience
Job Qualifications
- High school diploma/GED or higher
- 1+ years of receptionist experience or equivalent customer service or admin-related experience
- experience working with electronic health records preferred
- office administrative/receptionist/clerical experience in a medical environment preferred
- customer service experience in retail or hospitality preferred
- knowledge of medical terminology preferred
Job Duties
- Schedule and triage appointment requests for urgency according to approved protocols
- Consult a medical assistant or licensed clinician for clinical decision making
- Use call processing and other EHR functionalities to take messages and communicate with clinicians
- Greet patients and conduct check-in process
- Monitor daily reminder call logs to reschedule appointments as needed
- Scan and index documents into the EHR ensuring availability for patient visits
- Close payment batches at shift end according to cash control procedures
- Maintain knowledge of OSHA and ProHealth policies
- Assist coworkers to assure smooth office operation and excellent service
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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